Job title: Export Operator
Reports to: Branch Manager
Location: AMI BNE
Benefits:
- Paid Birthday Leave
- Bonus Program
- Employee of the month + yearly Award.
- Mentor & Mentee program
- Milestones Award
Overview
The position holder will process all customer outbound shipments with 100% accuracy and within a timely manner to ensure lodgment prior to cut-off and successful uplift. Negotiate best rates from airlines and provide competitive quotes to customers to ensure profitable margins are achieved. This is a hands-on role that processes a high degree of email communication, data entry and processing. The AMI culture promotes professional customer service, positive and respectful attitude, and a proactive team environment.
General
- Negotiate with the airlines to achieve the correct space allocations are gained for the uplift of freight.
- Ensure all freight scheduled for departure is ready on time for lodgement with the airlines.
- Conduct weekly ring-around to increase export jobs and promote trade lanes.
- Timely and professional response to all Claims using the Claims Work Practices.
- Monitor the building of export consols both Air and Sea.
Qualifications and Experience:
- High School Certificate or equivalent. Without HSC or equivalent additional work experience to achieve equivalent is preferred.
- Minimum of 1 years experience in the Freight Forwarding Industry.