AddressWell-established and fast growing International Freight Forwarder seeking s Senior Export Operator to join either Brisbane office - Murarrie, Melbourne - Tullamarine, or Sydney - Alexandria due to business growth.
Handling export FCL, LCL and FAK operations + Customer Service work towards becoming a Team Leader / 2IC to the Export Manager.
About the role:
- Handling export shipments from quoting/ booking stage through the documentation process, invoicing and file reconciliation for all kinds of export cargo.
- Arranging FCL & LCL transport jobs.
- Providing a high level of customer satisfaction through the delivery of exceptional service.
- Serving as a point of contact for clients, partners and other offices for any operations related issues.
- Coordinating and negotiating with subcontractors, sourcing competitive rates from potential subcontractors.
- Supporting sales team with proposals, quotes and rates sheets to clients.
- Administration and support in daily business activities in a global business environment
- Supporting management (local and regional) in reporting, etc.
- Ensuring adherence & continued compliance to both internal standards and external legislative requirements across all trading markets.
- Spearheading initiatives for ongoing improvement to streamline operations, cut costs, and enhance operational efficiencies.
About you:
- You have relevant Australian export experience (minimum 2 years)
- Clear and effective communicator with all internal/external stakeholders across all mediums of exchange
- Exceeding service expectations with a client base made up of both wholesale and retail clients.
- Account Management and client/supplier facing experience.
- You enjoy working with a high energy team that wants to make a difference.
- You enjoy interacting with clients, solutions focused and ability to develop rapport ( and ask for more)
- You have experience in handling & processing Dangerous goods/Hazardous export shipments- DG qualified
- CARGOWISE experience. THIS IS A MUST!
- Proficient computer skills including the use of MS Office 365.
- Experience in handling & processing dangerous goods/Hazardous export shipments- DG qualified inc DG Hub and Ships lodgement experience.
- You take pride in having a systematic, thorough approach. The company will provide the tools for your success
- You have consistent attention to detail, ‘do it once, get it right, get it done ’ attitude.
- Resilience– handle challenges in a professional consistent and pragmatic manner.
- Ability to work to deadlines and to own a task from beginning to end.
- You have a willingness to adapt and can embrace change.
- You are a team player and enjoy supporting others.
- Experience in Trans Tasman Trade would be a bonus.
- Ability to work outside of normal hours if a specific situation warrants it.
What's in it for you:
- Supportive Management Team
- Opportunity for growth
- Work for a well established and growing business
- National offices
To qualify for this role you must have full working rights in Australia!
If this sounds like the role you would enjoy apply today! Or to discuss Contact Maria on (02) 8318 3*** / email your resume to *****@sfsolutions.com.au
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