AddressThe Family Violence Crisis Specialist (Intake and Assessment) will work as part of the Victorian state-wide Family Violence service, providing a specialist first response to victim-survivors seeking safety from Family Violence. The role requires the highest level of professionalism, ethical behaviour and compassion.
PAY LEVEL: SCHADS Level 5 - Pay Point 1 ($47.50/hr)
CONTRACT TYPE: Permanent Part time (0.6 FTE with possibility of more hours)
NUMBER OF PLACES: 3
KEY RESPONSIBILITIES
Service Delivery
- Provision of information, advice, and consultation, and where appropriate referral for victim survivors, their family members or service providers.
- Provision of telephone-based Family Violence Crisis intervention to clients who are at serious risk of harm due to Family Violence
- Respond to victim survivors through the Safe Steps’ webchat service and respond by email
- Assess and respond to Family Violence risk within the MARAM service delivery framework to support the safety of victim survivors
- Contribute to project and other activities designed to improve the statewide Family Violence Crisis response service
- The role requires that services delivered are of high quality, and in line with the Code of Practice for Specialist Family Violence Services and the Multi-Agency Risk Assessment and Management (MARAM) Framework
Team Support
- Participates in team activities, attend staff meetings when scheduled, and demonstrate a supportive approach to colleagues which contributes to the overall team effectiveness
Professional Development and Continuous Improvement
- Maintain and develop theoretical knowledge and practice wisdom in (family/domestic violence, feminist theory, intersectional and trauma informed practice) and meet core values and behaviours of Safe Steps
- Demonstrate a commitment to reflective practice, professional debriefing, and supervision
Occupational Health and Safety
- Meet Occupational Health & Safety obligations in line with Safe Steps Policy and Procedures as well as relevant legislation
Other
- Perform other duties consistent with the position where required and/or requested by management from time to time
- Complete mandatory and other professional development training as required
- Adhere to all organisational policies and procedures, including all workplace health and safety measures
The successful candidate must have the:
- Willingness to commit to the living expression of Safe Steps values; integrity, diversity and empowerment
- Right to work in Australia
- A current Working with Children Check
- Willingness to undergo a National Police Check
KEY SELECTION CRITERIA - Essential
- Bachelor of Social Work or an equivalent qualification, or a willingness to work towards an equivalent qualification
- Demonstrated experience within the specialist Family Violence sector or working with those who have been impacted by domestic, family and sexual violence (telephone counselling advantageous)
- Understanding of the specialist Family Violence sector in Victoria
- Completion of the Multi Agency Risk Assessment (MARAM) Framework training and a demonstrated understanding of its application in the context of Crisis Services or the willingness to undergo training at employment start
- Understanding of contemporary Family Violence practice including the gendered nature of violence, social justice principles, crisis intervention and working with trauma.
- Understanding of state-based legislation as it pertains to Family Violence, privacy and child protection legislation relevant to service delivery
- Demonstrated ability to work in a challenging and demanding environment, including working within agreed timeline parameters
- Well-developed oral and written communication skills including ability to communicate effectively with a diverse range of cultural and social groups
- Ability to remain calm under pressure, with a flexible and positive approach
- High level of resilience and self-care practices in place
INTERESTED? APPLY TODAY!
If this sounds like the role for you then click on the 'Apply Now' button below.
Please note:
- Your application will not be considered unless you provide a cover letter responding to the key selection criteria (maximum 2 pages of text) and a brief Resume.
- Applications will be assessed as they are received. We reserve the right to close the application period early if a suitable candidate is found.
- Applications must be submitted through the Safes Steps Jobs Portal unless another accessible method has been discussed.
