F&B Development & Training Manager

There has never been a better time to join The Star Sydney team within our Food & Beverage Department!The Star Sydney is currently accepting applications for Food & Beverage Development & Training Manager.Reporting into the Director of F&B Performance, the F&B Development & Training Manager will be invaluable to our F&B department, responsible for the development and delivery of the Food and Beverage training pathway, ensuring a career pipeline within F&B for our Team Members and Leaders.A key component of your role will be effective communication of the learning strategy for F&B, as well as developing a program to strengthen outcomes across guest experience delivery and team engagement, whilst ensuring alignment of Diversity & Inclusion objectives.A few of your responsibilities

• Manage the planning, implementation and execution of all F&B training requirements
• Enjoy leading the development of professional hospitality teams in a 5-star environment
• Determine and provide strategic direction to the department, ensuring performance and organisational objectives are delivered
• Ensure team members are trained to a high level of competency with a focus on guest service, experience and all Star Entertainment Group policies and procedures
• Maintain accountability of the internal F&B accreditation process to enable the career development of F&B team members to be competency based
• Partner regularly with People & Performance and F&B Leadership teams to identify career pathways, strengthen retention of talent, and embed leadership capabilities
• Work with internal and external stakeholders to ensure compliance obligations across the F&B team are clearly articulated and plans are developed to meet these

What are we looking for?

• Food & Beverage industry experience in a previous senior leadership role that includes people management
• Exposure to both business and operational systems
• High attention to detail and ability to solve problems
• Exceptional communication skills with the ability to engage various stakeholders to support initiatives
• Understanding of relevant rules and regulations around RSA and WH&S and its reporting requirements
• Capability to facilitate change and build trust with a large team that is focused on guest service cultureCollaborative approach and drive to build strong relationships with key stakeholders and leaders across the business as well as appropriate regulatory bodies
• Passionate about influencing, leading and building a guest focused culture

What can we offer you?

• FREE buffet meal with a new menu every day at our Employee Dining Room
• Free transport on Light Rail from Central to The Star
• $10/day parking available on property
• 30% staff discounts across our award-winning venues on all 3 of our properties
• Lifestyle and wellbeing discounts and benefits, including EAP & gym memberships
• Generous Paid Leave for primary and secondary carers
• The Star is an Employer of Choice for Gender Diversity awarded by WGEA
• Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous

• Career development, training, and courses via The Star Academy - limitless career opportunities
• An organisation that values diversity, teamwork and being your best self

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.About usThe Star Sydney is a well-known and established entertainment and resort destination! With multiple food and bar destinations, luxury accommodation and multiple event venues including the Sydney Lyric Theatre and Star Event centre; there is always something to do or see at The Star. The biggest games can be found in our 24/7 Sports Bar, live large and loud! With a wide range of entertainment and service offerings, our guests are always back for more.Our CultureAt The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that's right for them and their unique well-being needs.The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.It's your moveMake your next move by clicking the linkAdvertised: 18 Mar 2024 AUS Eastern Daylight Time
Applications close: 07 Apr 2024 AUS Eastern Standard Time