Address
Form of work
What you will need
- Minimum of 3 years' experience in a comparable operational management role within the Food and Beverage industry
- Previous experience in both fine dining and elevated casual restaurants
- Cocktail experience highly regarded but not essential
- Proven track record in navigating high-paced, high-volume F&B team
- Demonstrated ability to lead and manage a substantial operational team (50+)
- Proficient in rostering, ordering, and implementing stock control based on business demands
- Strong administrative skills with a knack for financial analysis
- Self-motivated with exceptional organizational skills
- Knowledgeable about Point of Sale systems
- Adept at building and maintaining strong relationships, while driving employee engagement and development
- Exemplary personal presentation and a commitment to professionalism
- Outstanding customer service skills
- Enthusiastic, friendly demeanor with a goal-oriented mindset
- Ability to thrive in high-pressure situations and adapt swiftly to operational demands
Areas of responsibility
- Assume responsibility for the day-to-day operations of 3 Food and Beverage outlets
- Maintain a visible and hands-on presence in overseeing operational efficiency
- Collaborate seamlessly with various hotel departments to ensure flawless operations
- Lead with passion and cultivate a culture of operational excellence
- Recruit, train, and develop a customer-centric staff
- Supervise and inspire the front of house team
- Optimize rosters and payroll to meet service expectations and budget targets
- Drive revenue by strategically training and developing your teams product knowledge and upselling skills.
- Enhance profitability through vigilant cost control measures
About the Role
As a crucial member of the Food & Beverage leadership team, this role involves steering the strategic direction and overseeing the successful operations of the soon to be renovated Fine dining restaurant, Hotel bar and café. This full-time position seeks an individual with a proactive mindset, acute attention to detail, and the ability to lead, develop, and motivate a substantial team. Prior experience in a similar operational management role is preferred, coupled with a genuine passion for hospitality and an unwavering commitment to delivering exceptional service to our guests. The successful candidate should demonstrate flexibility, primarily working evening shifts, including weekends, and be available for shifts throughout the week as needed.
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