AddressOur Organisation
DLL is not your average financial services company. In fact, we are above average in almost every way. With an employee engagement score of 85% (compared to the 72% industry average), it sure seems like we are doing something right. And, while most companies survive fewer than 20 years, 2019 marked our 50th.
We collaborate with manufacturers, suppliers, and businesses in more than 30 countries to enable the acquisition of equipment, technology, and software that companies need to contribute meaningfully to their communities. We believe in partnering with our customers to develop innovative and sustainable financial solutions that deliver meaningful value to the world.
At DLL, we are committed to making sure that all people, regardless of their race, ethnicity, gender, sexual orientation, age, religion, physical characteristics, or mental abilities, feel welcomed and encouraged to be their authentic selves. We strive to create an inclusive environment that is reflective of the communities in which we operate. Come see what all the excitement is about!
Purpose
The FEC (Financial Economic Crime) team is part of DLL's first line of responsibility (1LoR), responsible for the implementation and execution of procedures and controls relating to DLL's Anti Money Laundering / Counter-Terrorist Financing (AML/CTF), and Fraud Risk Management (FRM) framework.
As FEC experts, the team ensures that the global standards and policies on FEC and FRM are translated into local procedures and implemented. The FEC team undertakes complex client onboarding, event-driven reviews, analysis of client screening, transaction monitoring and fraud risk investigations/coordination, as well as provides advice and guidance to other areas within the organisation.
Position Overview
The FEC & Fraud Specialist is a hybrid role performing both FRM and AML activities. This position plays an important role in the protection of DLL against financial economic crime activities. The individual is responsible for the development, implementation, and management of anti-fraud measures, ensuring compliance with Australian and New Zealand regulatory requirements. They will coordinate efforts across various departments to prevent, detect, and investigate fraudulent activities, maintaining the integrity of customer and business partner relationships., as well as involved with key AML tasks from customer onboarding through to ongoing customer due diligence, such as periodic reviews and transaction monitoring.
Key Responsibilities - Fraud Risk Management
Prevention:
- Develop and deliver training programs on fraud prevention.
- Manage local fraud prevention tools, taking responsibility for their effectiveness.
- Implement and monitor process changes to enhance fraud prevention based on previous incidents/events.
- Supervise the execution of fraud monitoring systems.
Investigation:
- Serve as the primary investigator for potential fraud related to customers or business partners.
- Enact temporary holds on unusual relationships and coordinate with relevant departments to mitigate risks.
- Conduct in-depth investigations into fraud signals and make determinations regarding the nature of the fraud event.
Case Reporting and Analysis:
- Document and report operational incidents of confirmed fraud attempts to the local IRM and FEC team prompting ECDD review.
- Analyse fraud events to determine root causes, learnings, and action items.
- Communicate findings and remediation steps to the FEC Lead and Integrated Risk Management, ensuring follow-through and accountability.
Management Reporting:
- Generate regular reports (monthly/quarterly) for stakeholders on fraud prevention and investigation outcomes.
- Provide ad-hoc reporting to various fraud groups / risk committees as required to support management decisions.
Key Responsibilities - Financial Economic Crime (AML/CTF)
- Perform and clear CDDs, and EDDs.
- Screen for sanctions, PEPs, and adverse media.
- Perform event-driven and periodic reviews.
- Transaction Monitoring.
- Coordinate remediations and monitor follow-up actions.
- Escalate issues/events to relevant oversight stakeholders.
- Drive continuous improvement in processes and procedures.
- Assist in the implementation of new policies and development of procedures.
- Assist in the implementation of new systems and delivery of projects.
- Assist in 1st LoR Quality Assurance reviews.
Qualifications:
- 3-5yrs experience in Fraud risk management from within major financial institutions.
- Thorough and deep understanding of fraud risk operations.
- Experience in implementing and executing fraud risk management programs.
- Experience in business and management reporting.
- Proficient in data analysis and the use of fraud prevention tools.
- Strong communication skills to coordinate with various key stakeholders.
- Prior experience in AML/CTF or Compliance (preferred but not essential).
Requirements:
- Legal right to work in Australia.
- Understanding of relevant laws and regulations.
- Ability to synthesise complex data and information into professional reports.
The FEC & Fraud Specialist must ensure that policies and procedures are up-to-date and that all customer onboarding including business partners and transactions are monitored for unusual activities. The role requires a proactive approach to developing operational initiatives and programs in line with legal and regulatory obligations.
The specialist will also be involved in the hands-on aspect of investigations, reviewing, and researching evidence to create comprehensive reports and recommendations for fraud cases. This requires a strong analytical mindset and the ability to work methodically through complex information.
The FEC & Fraud Specialist role within DLL is crucial for identifying and preventing money laundering and other predicate financial crime. This role calls for a keen understanding of regulatory requirements and the ability to effectively communicate with various stakeholders.
We Offer
At DLL, we are many things. We are team members. Family members. Community members. We are members of society. Members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents, and interests. We come from different backgrounds, cultures, nationalities, and histories. But for all of our differences, we share one thing in common: Each of us are members of DLL. Our company was founded in the Netherlands. But today we are truly a multinational business. We span more than 30 different countries and represent over 40 different nationalities across the globe. Our unique culture is rooted in higher collaboration, less hierarchy and an honest directness that enables us to integrate, ideate and innovate across country lines. Many companies say they are European, North American, South American, Asian, or Australian. At DLL, we are all these places and more. We are a cross cultural collaborative - an interconnected network - that comes together every single day with one goal in mind: Partnering for a better world.
- Two working days per year volunteering for a local charity
- Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
- Flexible hours with possibility to work from home
- Career development opportunities: online learning, member development programs.
Choose Wellbeing
DLL's wellbeing ambition is to educate, equip, and empower members to build connections, manage their mental, emotional, physical, and financial wellness, and maintain balance between work and the other priorities that make up their lives. Our four wellbeing categories are as follows:
- Connection - Build meaningful connections with other members
- Health - Manage mental, emotional, and physical health
- Finance - Provide learning opportunities to help members achieve personal financial health
- Lifestyle - Maintain balance between work and life priorities
These are the things that matter to our members and the wellbeing of our members matters to DLL!
Interested?
- The selection process may involve an assessment
- Applications via email will not be reviewed. Please apply online via our career website
- DLL's referral program applies
- The position will close as soon as we find a suitable candidate
- For more information, you can contact Jordan Horn, HR Coordinator via Jordan.horn@dllgroup.com
DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check.
DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.
