Field Service Apprentice (Vic)

Exciting opportunity for a motivated, hands-on apprentice to join Miele's Service Team, with the view to progress to a Service Technician role!

Miele
Miele's international reputation for the quality of its domestic and commercial appliances, together with its unrivalled level of service and an innovative sales strategy have placed it at the forefront of the Australian and New Zealand market. Miele’s culture, entrenched in the ideology of “Immer Besser” (Forever Better), is one of growth and commitment to continuous improvement.

The Position
Miele is strongly committed to investing in our employees and providing opportunities for career growth. With this in mind we are currently looking for a Field Service Apprentice to join our Service division.
This will be a 4 year apprenticeship whereby we will provide you with:

• Extensive on the job training under the supervision of a qualified technicians
• Fully funded Certificate III in Appliance Servicing or a state equivalent course
• Attainment of Disconnect/Reconnect Electrical Licence following completion of the Certificate III
• Upon successful completion, an opportunity for ongoing employment within our Service Division as a Miele Field Service Technician

Within this role you will:

• Assist Miele Technicians as directed in a professional manner
• Carry out customer service repairs at customer premises under supervision
• Carry out customer service repairs in the workshop.
• Complete appliance conversions as necessary.
• Provide quotations to customers for appliance repairs, where appliances have been delivered to the Workshop.
• Conduct refurbishment / repair of returned product, in an efficient manner achieving KPI targets set
• Pre-commission of new or special products
• Stock control tasks for field and warehouse
• Complete accurate paperwork necessary for all workshop and field repairs

Requirements of the role include:

• Skillful in proper use of tools, equipment and gauges to ensure optimal use.
• Ability to stand for extended periods of time
• Ability to repeatedly lift weights of 5-10kg
• Ability to sit for extended periods of time
• Ability to squat / crouch for extended periods of time
• Ability to push / pull weights in excess of 100kg

Qualifications:

• Pre –apprenticeship courses preferable
• Completed at least Year 11 schooling
• A sound knowledge of domestic appliance parts and the service industry would
• be advantageous.
• Electrical trades experience required
• Excellent communication skills, both written and verbal.
• Ability to prioritise tasks, excellent time management skills.

At Miele we take pride in offering our staff a professional and friendly work environment driven by our clear values and behaviors. We offer all staff access to initiatives including a yearly health check and other health activities, our Employee Assistance Program, and a reward and recognition program for outstanding achievements.
Apply now if you enjoy working with your hands, tinkering with electro-mechanical devices, and problem solving! Don't miss out on your chance to join a world-renowned global business and begin your journey to a successful and fulfilling career.
Miele is committed to the health, safety and wellbeing of our people. As such, it is a condition of employment to be fully vaccinated against Covid-19 (subject to limited exemptions) and provide proof of a valid Covid-19 vaccination certificate.