AddressField Service Engineer
Amtronics (Aust) Pty Ltd is a Sydney based Sales and Service provider for high end CNC Machinery for the Sheet Metal Industry, we sell, service and install, CNC Punching and Folding machines, controller and safety solutions and robotics, working all over Australia.
We are seeking a motivated and experienced Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support and helping our customers locally and interstate by responding to their requests for service in a timely and efficient manner.
Please see www.amtronics.com.au and www.h2gen.com.au for further information about us.
Salary package: Between $100,000.00 and $130,000.00 p/a depending on experience (incl. fully serviced vehicle, laptop, phone, tools and work-clothing)
Field Service Engineer duties and responsibilities
- Supporting customers through technical and administrative activities
- Understanding customer needs and concerns
- Providing a high level of customer service
- Preparing and submitting service reports
Field Service Engineer requirements and qualifications
- Graduate in Mechatronics or Electrical or Mechanical Engineering and/or Field Service Technician Experience
- Excellent verbal and written communication skills
- Ability to effectively communicate with customers
- Strong problem-solving skills
- Ability to work independently
- Ability to work well in a team environment
- Strong organizational skills
