We're on a quest to improve everyday life for millions of people and the world around us. To reinvent the way we cook, clean, and care. It is embodied in everything we do. Every idea, product and human interaction. The trend hunters who want to revolutionise the fashion industry. The foodies who strive to make taste an experience. The health enthusiasts who search for ways to make our environment even cleaner and brighter for today and the future.
Your Role
You will be responsible for troubleshooting andrepairing a wide variety of appliances, providing our customers with aremarkable consumer experience each and every time.
A Typical Day
You will primarily be on the road responding toconsumer service calls assigned to you via our Service Allocation Team. Managing on average 7 jobs per day, you willbe required to diagnose and repair domestic appliances, completingadministration on your company issued Tablet. There will also be occasions that you will assist other Technicians withlarger jobs, at all times providing a high level of customer service, ensuringall equipment is tested and calibrated in accordance with industry standards.
As our roles and business requirements continueto evolve you may be required to perform additional duties
Who You Are
Customer Focused – You pride yourself on effectiveness and customer care service, making certain that our customer is completely satisfied.
Self-Motivated – You are determined & committed to achieving results.
Empathy - You understand and empathise with people and can apply your people and problem solving skills to reassuring customers.
Adaptable – You demonstrate a flexible and solution focused mindset, adapting quickly to different people and situations.
Organised - You set the pace and the priorities, and then you bring a methodical approach to meeting your daily goals.
Acumen – You thrive on solving complex fault/diagnostic errors, providing the best outcome in a timely and cost efficient manner for the consumer.
Innovation & Curiosity – You appreciate the importance for development, attending training and business communication sessions.
Why work for Electrolux?
We want you to prosper in a workplace where you are encouraged to shape your health and well-being, where your safety is paramount and your contributions are valued. We want you to finish every day in better shape than when you started. To take home ideas and inspiration to share with those most important to you. Join us to shape living for the better!
Hybrid Working: You will enjoy the flexibility of working from home and in the office
Early Finish Fridays – or any other day you choose!
Health and Well-being initiatives
Sustainability Committment
Mentoring Program
Staff Sales & Discounts
Parental Leave (Primary & Secondary Carers)
Picnic Day in NSW
Apply for this position and learn more about your career with Electrolux.