Are you passionate about fixing things and providing top-notch customer service? Do you have a knack for troubleshooting and repairing appliances and equipment? If so, we're looking for you! Join our team as a Field Service Technician and embark on a rewarding career where you'll be instrumental in keeping our customers' appliances and equipment running smoothly.
Responsibilities:
- Provide on-site troubleshooting, diagnosis, and repair of a variety of appliances and equipment.
- Perform preventative maintenance to ensure optimal performance and longevity of appliances and equipment.
- Communicate effectively with customers to explain diagnosis, repair options, and provide guidance on proper appliance usage and maintenance.
- Accurately document all service activities, including parts used, time spent, and recommendations for future maintenance or repairs.
- Adhere to safety protocols and guidelines while working on-site and handling tools and equipment.
- Proven experience as a Field Service Technician or similar role, preferably in the appliance repair industry.
- Strong mechanical and electrical aptitude with the ability to diagnose and repair a wide range of appliances and equipment.
- Excellent customer service skills with the ability to communicate technical information clearly and effectively.
- Detail-oriented with strong organizational skills to accurately document service activities and maintain inventory of parts and supplies.
- Valid driver's license and clean driving record.
- Ability to lift and move heavy appliances and equipment as needed.
- Electrical disconnect and reconnect appliances ticket
- Competitive salary commensurate with experience.
- Opportunities for professional development and advancement within the company.
- Company-provided vehicle, tools, and equipment.
- Supportive team environment with a focus on collaboration and growth.