Address
Form of workJob Description:
Are you looking for long term career opportunities with a growing organisation?
Well stop looking and keep reading!!
Job Description:
We have a Field tech role based in Adelaide Metro area, to be successful the candidate would be required to pass a national Police check and scope of rostered out of hours support (on call).
Responsibilities:
Do you believe that you can?:
- Provide high-quality desktop support to all types of users including at an executive level.
- Initial set up and support of laptops, desktops, mobiles, and peripherals.
- Support users face to face.
- Complete routine maintenance of standard hardware such as laptops/mobile devices.
- Accurately manage and track business assets, requests, and incidents.
- Prioritise new support requests and existing work orders.
- Record and maintain accurate service details, time records and job notes.
- Maintain awareness and active involvement in safety to prevent injuries to yourself, colleagues, and customers.
- Work within the time limits as assigned for specific tasks.
Knowledge and Skills:
All you need is to have proven experience in:
- Basic hardware and operating system familiarity.
- Strong attention to detail and accuracy.
- Ability to multitask.
- Great interpersonal skills.
- Excellent verbal and written skills.
- Excellent customer service skills.
- Ability to function in a fast-paced deadline-oriented environment.
- Professional demeanour.
- Excellent time management skills.
- Strong Customer relationship building skills.
- Good teamwork with peers and company personnel.
- Have a currant Australian drivers Licence.
- And be able to pass the Company’s background check requirements. (including but not limited to National Police Check (NPC, Employment and drug screens.)
Do People Describe You As:
- An eager learner, who is excited to expand knowledge and gain experience working with and supporting the latest technologies?
- A fantastic communicator, who does everything in your power to meet customers’ needs & as someone who follows up to make sure you did the work right?
- Someone looking to tackle an intense but rewarding & exciting role?
In alignment with our commitment to fostering a flexible and dynamic work environment, we have adopted a hybrid working approach that acknowledges the importance of in-person collaboration while recognising that the determination of your work location will be based on a range.
DXC Culture & BenefitsDXC Technology is dedicated to ‘putting its people first’. We offer competitive remuneration; benefits, training and career opportunities and a culture that demonstrates our employees are our priority. Some of our benefits include but not limited to:
- DXC University
- Education Assistance
- Reward & Recognition
- Staff Referral Program
- Novated Leasing
- Health Insurance (discount program)
- Volunteer Days / Emergency Services
