Field Services IT Technician

Company Description

ALDI. Good Different.

With roots dating back to 1913, ALDI is proud to make a real difference to people across the world by offering top quality products for low prices. ALDI first entered the Australian grocery market in 2001 and has since grown to have almost 600 stores and 8 distribution centres in 6 states.

If you’ve ever shopped at ALDI you know we are not your average supermarket.  We’re also not your average employer. ALDI is a place where you’ll find good people, good purpose and a good opportunities. So you can work with a great team, feel great for making a real difference for everyday Australians and have a rewarding career.

It’s that simple. ALDI Good Different.

Job Description

Grow your career with a global retailer as a Technician within our National IT team at ALDI Australia, based in Minchinbury. This is a 12 Month Fixed Term opportunity. 

As an NIT Technician, you will work a fast-paced environment in providing support to ALDI's end-users for standard hardware and software requirements. 

With the opportunity to make a real difference to real people, ALDI is a place you’ll feel proud to work.

What does the role look like? 

• Provide 1st level support to end-users for standard hardware and software, including mobile platforms to effectively resolve customer issues
• Document processes and information on resolving issues
• Identify opportunities for increasing the knowledge base
• Support the development, deployment and coordination of national IT and business initiatives
• Coordinate external IT consultants to ensure they are effectively utilised
• Ensure appropriate systems are in place to maintain data integrity and security
• Establish a comprehensive overview of the national and international ALDI programmes and their inter-relationships

Qualifications

What do we need from you?

• Systematic, innovative approach to IT
• Ability to work within a team environment or independently
• High attention to detail
• Ability to communicate clearly and effectively both verbally and in writing
• Aptitude to manage and prioritise tasks
• Capability to lift and manoeuvre heavy objects when required
• Ability to leverage prior learning to troubleshoot issues
• Tertiary qualifications in IT or equivalent experience

Additional Information

What’s in it for you?

• Transparent tiered salary range of $80,500 - $92,600 including super
• Enjoy 5 weeks annual leave for pursuing your passions outside of work
• Enjoy the flexibility of hybrid work - up to 2 days work from home a week
• Be part of a company with purpose - we’re committed to sustainability for our planet, positively impacting our communities, supporting our farmers and suppliers and giving our customers a richer life for less.
• Support during life’s most important moments including paid parental leave, superannuation on parental leave, up to 5 days paid compassionate leave, natural disaster leave, emergency services leave etc
• An Employee Assistance Program that you and your immediate family can use which is 100% free and confidential
• Take advantage of complimentary access to free on-site physiotherapy to treat non-work related aches, pains or niggles
• Access to wellness programs such as discounted gym memberships, discounted health insurance and more
• Opportunities to contribute to companywide projects, move laterally into other roles in the business and embark on international assignments
• Working with a retailer who has been recognised as an Employer of Choice (as voted in 2023, 2022, 2021, 2020, 2019 and 2018)