AddressAre you a passionate and skilled engineer looking to join a dynamic team? We are seeking a Junior Field Service Technician to support our growing customer base in Australia and beyond. This role offers the opportunity to work with cutting-edge filtration technology and provide essential aftersales support to our valued clients.
Key Responsibilities:
- Sales Support: Accompany the Sales Manager to visit prospective clients, showcasing service capabilities and contributing to sales efforts.
- Installation and Commissioning: Supervise the installation and startup/commissioning of filtration equipment, ensuring smooth operations from the start.
- Technical Support: Provide on-site and remote technical support for filtration systems, addressing client needs promptly and efficiently.
- Troubleshooting: Diagnose and troubleshoot issues related to filtration equipment, initially with guidance from our team in Italy.
- Customer Relations: Maintain positive and productive relationships with clients, ensuring satisfaction and ongoing support.
- IoT Implementation: Assist with the implementation of IoT services to enhance equipment performance and client satisfaction.
- Spare Parts Management: Collaborate in executing spare parts strategies and manage inventory at various warehouses.
Minimum Requirements:
- Degree: Preferably in mechanical, electrical, or chemical disciplines (not limited to Engineering).
- Experience: 1-3 years in Field Service or Assistance preferred.
- IT Skills: Proficiency in Microsoft Office and internet use. Knowledge of PLC is a plus.
Desired Skills:
- Mechanical installation and machine commissioning.
- Machine maintenance and basic electrical/automation skills (control PLC, check electrical wiring, read mechanical & electrical drawings).
- Hydraulic and mechanical troubleshooting skills.
- Basic expertise in filtration processes is a plus.
- Strong customer relationship skills.
Why Join Our Client?
- Innovation: Engage with cutting-edge filtration technology.
- Travel: Enjoy extensive travel opportunities, both domestically across Australia and internationally, gaining global exposure and experience.
- Growth: Collaborate with a global team and grow within a leading company in the field.
- Support: Be part of a supportive and dynamic team dedicated to excellence in customer service and technical support.
If you are ready to take your engineering career to the next level and are excited about traveling extensively and providing exceptional customer service, apply now to join our team!
Why Workforce Success?
We not only back the talent of our candidates, we guarantee them! Here we pride ourselves on providing recruitment with a high level of safety and integrity.
If you are looking for new work opportunities and have the relevant skills required, please click apply and attach an up to date resume. Suitable candidates will be contacted to discuss the role in more detail.
