Your part in the ongoing success of our department, in providing key frontline services will see you responsible for a variety of work, including, but not limited to:
- Manage and participate in all aspects of shift operations of the Fire Communications Centre to facilitate effective despatch of resources.
- Provide leadership and guidance to Communications Officers.
- Develop Communication Officers capability through coaching, mentoring and training.
- Identify standby requirements and liaise with operational staff to reduce gaps in coverage.
- Notify Senior Operational staff of incidents and liaise with media officers in accordance with policies and procedures.
- Contribute to identification of improvements/amendments to policy, systems and procedures.
- Allocate, undertake and review portfolio activities of the team.
- Identify technical faults and liaise with the State Communications Support unit in relation to reporting, maintaining and updating communications technology.
- Prepare routine and specific reports for Senior Operational staff and the regional Fire Communications Manager.
- Participate in state and regional project teams to contribute to the development of operational and administrative functions.
- Support and assist the Fire Communications Manager with operational management of the Centre.
- Comply with responsibilities of Workplace Health and Safety legislation.