Address
Form of workAbout Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.teamglobalexpress.com
The Role
The Operational Support will be critical to our operational excellence and will be committed to improving customer satisfaction through diligent monitoring, reporting, and analysis of DIFOT performance. By playing a critical role in upholding our commitment to service and improving our operations, the role will proactively identify areas for optimisation and support process enhancements.
Primary Duties & Responsibilities:
Set appointments daily
Monitor and maintain the Power BI DIFOT report.
Attend weekly DIFOT meetings & other meetings related to delivery improvements requirements.
Ensure all reports such as the unloaded, arrived and non-delivered report is completed on a weekly basis.
Assist and maintain implementation of the TED devices to all Bulk Drivers
Support Bulk Debriefing process, including ancillary and pallet delivery and paperwork flow
Provide NW Regional Manager with Daily DIFOT updates and support driver training re TED's.
Establish effective liaison with personnel in other TGE Group branches with all TGE Transport divisions as required.
Ensure all that any key TGE reports as required are complete and accurate e.g. manifesting, load/unload.
Trip road freight movements
Be the lead with the CBS Shipping booking tool for each marine movement.
Review driver run sheets re compliance of records.
Review all documentation received to ensure all required information is included.
Support Customer needs with correct container requirements, daily calls
Why TGE
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offer
Competitive salary above industry standards
Upskilling, training, mentoring and more to support your career development journey
Fun and practical employee perks and discounts
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledge when you go above and beyond.
Our recruitment process
Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to note
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
TGE is listed as one of LinkedIn's Top Companies of 2023 in Australia
Additional Information
We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.
As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.
It's never been a more exciting time to join our team as we take the next step in our journey.
To find out more about us, visit https://www.tgexpress.com.au/careers
To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.
