Fleet Support

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.teamglobalexpress.com.

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

The Role

The Operational Support will be critical to our operational excellence and will be committed to improving customer satisfaction through diligent monitoring, reporting, and analysis of DIFOT performance. By playing a critical role in upholding our commitment to service and improving our operations, the role will proactively identify areas for optimisation and support process enhancements.

Primary Duties & Responsibilities:

• Set appointments daily

• Monitor and maintain the Power BI DIFOT report.

• Attend weekly DIFOT meetings & other meetings related to delivery improvements requirements.

• Ensure all reports such as the unloaded, arrived and non-delivered report is completed on a weekly basis.

• Assist and maintain implementation of the TED devices to all Bulk Drivers

• Support Bulk Debriefing process, including ancillary and pallet delivery and paperwork flow

• Provide NW Regional Manager with Daily DIFOT updates and support driver training re TED’s.  

• Establish effective liaison with personnel in other TGE Group branches with all TGE Transport divisions as required.

• Ensure all that any key TGE reports as required are complete and accurate e.g. manifesting, load/unload.

• Trip road freight movements

• Be the lead with the CBS Shipping booking tool for each marine movement.

• Review driver run sheets re compliance of records.

• Review all documentation received to ensure all required information is included.

• Support Customer needs with correct container requirements, daily calls

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia