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SalaryABOUT US
Founded in 1971, Airport Retail Enterprises (ARE) is an Australian owned, Food & Beverage company that specialises in creating amazing customer dining experiences within airports. With over 50 years of expertise, we're passionate about providing people with what they want across a range of exclusive services and venues.
Our Melbourne Airport business operates some of Australia's most well-renowned hospitality brands and venues across the domestic and international terminals including Bar Pulpo by MoVida, Biggie Smalls by Shane Delia, Middle Ground, ST. ALi, Urban Provodore, Flat Chat, Mezze Za Za, Jiro Sushi & many more.
Airport Retail Enterprises is continuing to grow, with our venues, cafes and restaurants expanding across new locations at Melbourne Airport as a result we are on the look out for amazing talent to join our team.
ROLE DESCRIPTION
We’re looking for a motivated, passionate and self driven person to join our team as a Multi Venue - Food & Beverage Supervisor for predominantly afternoon & evening shifts.
You will work across a variety of exciting and unique venues! Cafes, Kiosk, Fast Food, Bars & Restaurants. Including Biggie Smalls by Shane Delia, Quikshots, Brasserie Bread, Mezze Za Za amongst others. You will lead by example and have a ‘customer obsessed’ focus that drives sales and builds a regular client base. You will guide, support, train and oversee your venue teams while ensuring standards and quality are met at all times. This role is the stepping stone in your career to become a venue manager or food and beverage manager.
Our supervisors drive Food & Beverage sales through their team members - ensuring venues are presentable and in line with brand expectations, as you strive to achieve Key Performance Objectives. You will receive ongoing training and support. We will look to you to coach new starters in our venues best practices and policies and drive consistency and standards. You will assist overseeing and driving success in a variety of venues.
If you’re looking for your next step in leadership and want to experience a new role within the hospitality industry, this is the perfect succession for your career.
Flexibility across all shift times are highly regarded!
SKILLS & EXPERIENCE
- Proven experience in similar supervisor/shift supervisor role
- Exceptional customer service skills
- Barista & Bar experience is ideal
- Food handling certificate and RSA is highly regarded, or must be willing to obtain
- Full-time hours available at a casual rate $$$
- Above award salary positions available
- Ability to work across multi venues if needed
- Able to delegate and motivate team members
- A high level of communication
- Great multi-tasking skills with the ability to work in a fast-paced enviroment
ARE CULTURE
We pride ourselves on our GRIT culture = Growth, Respect, Innovation & Teamwork.
We create exceptional dining experiences for all our customers and are constantly looking for new ways to deliver on Food & Beverage solutions that excite and delight our customers. We create teams where diversity and inclusion are in everything we do and we empower everyone to learn, grow and perform to their best.
BENEFITS
- Flexible hours offering a positive work-life balance.
- Staff airport parking provided (which works out to $5 per day).
- Meals across our 12 venues
- We provide, fully funded Cert 3 and/or 4 in Hospitality & Leadership – ask us during your interview!
- Ongoing training and coaching to support you in growing into your next role with us.
- Career advancement
- Work in well known Hospitality Venues
- $300 bonus for any family or friend referrals (when they start work with us and stay with us for a minimum of 6 months)
- Safe & exciting work environment
*Important Note: All successful applicants will be required to obtain an Aviation Security Identification Card (ASIC) which requires a background and criminal history check from the country of origin. All employment offers are conditional on being able to hold and maintain an ASIC
For further information on Airport Retail Enterprises and to see all current Career opportunities please refer to our Website www.airportretail.com.au
