Address
Form of work
Salary- Operations Management:
- Oversee day-to-day Retail operations of the Galactic Donuts store.
- Ensure compliance with health and safety regulations.
- Manage inventory levels and replenishment.
- Team Leadership:
- Lead and motivate a team of retail staff.
- Conduct training sessions for new hires and ongoing staff development.
- Foster a positive and collaborative work environment.
- Customer Service:
- Deliver outstanding customer service, maintaining Galactic Donuts' high standards.
- Handle customer inquiries, feedback, and concerns effectively.
- Implement strategies to enhance the overall customer experience.
- Financial Management:
- Collaborate with management to implement strategies to achieve targets.
- Manage cash handling procedures and ensure accuracy in financial transactions.
- Product Knowledge:
- Have a comprehensive understanding of Galactic Donuts' product offerings and ingredients.
- Ensure staff is well-informed about products and promotions.
- Quality Control:
- Uphold quality standards in food preparation and presentation.
- Conduct regular inspections to maintain cleanliness and hygiene.
- Marketing and Promotions:
- Implement marketing initiatives to drive sales.
Qualifications:
- Experience in the Food Retail industry desired.
- Experience in team leadership and staff management.
- Exceptional customer service skills with a focus on customer satisfaction.
- Strong organisational and multitasking abilities.
- Financial proficiency, including budgeting and financial reporting.
- Knowledge of food safety and health regulations.
- Excellent communication and interpersonal skills.
