Food Truck Driver/Customer Service Representative
Hazlewoods is a growing Food truck company that is seeking a Food truck driver/Customer Service Representative to join our developing team. Hazlewoods is a major competitor in the Food truck industry for North Brisbane and is proud to service both construction and permanent sites. We are now hiring a Food truck driver to help us maintain our sites through a customer centered approach.
Job overview
Under the management of both our operations manager and fleet manager, you will be driving one of our Food trucks to delegated sites, serving our clientele by following set runs and maintaining sales targets set by management team.
Advantages of operating a Hazlewoods Food truck:
- Stability – solid runs that require 5 days ongoing customer service
- Support – dedicated managers provide ongoing support and guidance
- Flexibility – coverage allows each team member to commit to a 3 day, 4 day or 5 day roster
- Autonomy – driving from site to site with ability to manage the service of food and beverages from a Hazlewoods vehicle, maintaining a high level of customer service.
- Work/life balance – Monday to Friday rosters working between the hours of 5 am and 3 pm.
- Growth and development – opportunity to grow and develop within Hazlewoods, with level one, two, three positions as you develop skills. Management progression offered to those willing to take on the extra responsibilities.
- Developing sales skills such as upselling, speed to service, customer centricity, effective communication, negotiation, problem solving, active listening, self-motivation, and collaboration. Experienced management provide continued support and guidance to help you upskill and ensure you reach your goals.
Specific skills required for this role:
As a driver of a Hazlewood Food truck, you will require the ability to:
- Practice safe driving, following all QLD road rules
- Follow run sheets and maintain strict timelines.
- Maintain clean and sanitary serving area.
- Develop speed of service to meet sales targets set by management.
- Remember customers’ orders and cater to their needs/wants to maintain relationships.
- Report daily, through customer counts, feedback and utilising online platforms to translate sales needs.
Qualifications and requirements of role:
- Manual drivers’ licence with clean driving record.
- Physically fit, agility to continually get in and out of vehicle for customer service and truck pack down.
- Customer service experience is preferred.
If you can identify with the role and feel you have the skills necessary to work with Hazlewoods to grow and develop our fleet, then please apply and we will arrange an interview promptly.