AddressAbout World Gym Australia
World Gym started way back in the golden era of bodybuilding, Venice Beach – 1976. It has come a long way since then! World Gym has evolved into an internationally recognised brand that has captured the imagination of people around the globe. We now have over 45 clubs nationally with more in construction.
Overview
World Gym Australia is seeking a dynamic and experienced Franchise Operations Manager to oversee and ensure adherence to operational standards across all national branches. Working from our Head Office located on the Gold Coast, you'll be a key representative of our brand to implement systems that promote growth, stability, and uphold the esteemed quality synonymous with World Gym Australia.
Key Responsibilities:
- Participate in the ongoing strategic planning process as an integral member of the senior management team in alignment with World Gym Australia’s strategic plan.
- Collaborate with the senior management team in the onboarding process of new clubs, offering expertise and support.
- Assist during the launch of new locations supporting in all operational areas.
- Ensure that all locations meet World Gym Australia's standards and guidelines.
- Attend new club openings and identify key areas that require additional support or training, where necessary.
- Assist in facilitating the set-up of operating systems and processes.
- Ensure open communication between staff and World Gym Australia to collectively work towards achieving the brand’s vision.
- Enhance Franchisee engagement through regular communication and participation in group forums.
- Establish and maintain a structured call cycle to support clubs and conduct annual visits.
- Provide comprehensive training on World Gym Australia's policies and procedures to managers and franchisees.
- Ensure effective dissemination of training to staff and implement new policies as needed.
- Evaluate club performance and provide retraining where necessary.
Requirements:
- Proven experience in Franchise Operations or a similar role within the fitness or hospitality industry.
- Strong leadership and mentoring skills with the ability to motivate and support Managers and Franchisees.
- Proficiency in membership CRMs and Microsoft Office Suite.
- Excellent organisational and communication skills with a keen attention to detail.
- Ability to prioritise tasks effectively in a fast-paced environment.
- Availability to travel interstate as required.
Join World Gym Australia and play a pivotal role in shaping the operational excellence of our nationwide franchise network. If you thrive in a dynamic environment and are passionate about driving growth while maintaining high standards, apply now to join our team!
How to apply:
Please submit your resume and cover letter outlining your relevant experience. We look forward to hearing from you!
