AddressAre you an experienced Service Manager looking for a change? Or a skilled 2IC ready to take the next step in your career?
Do you want to work for the worlds most trusted brand?
YES?!
Then join the team at Surf Toyota!
Due to internal promotion we are looking for our new Service Manager.
This is a hands-on role in our service department – you will be responsible for the overall productivity of the team. We are proud to be a Toyota dealership and we work together to go above and beyond to exceed guest expectations and foster a supportive team environment.
Your Service Manager duties will include:
- Running of the entire Service Department
- Leading, motivating, and mentoring your team
- Tracking, reporting, and meeting both department and franchise KPIs.
- Actively participating in kaizen activities for continual improvement.
- Maintaining strong relationships with suppliers and franchise partners.
- Engaging in professional development training.
- Coordinating professional development and training for all team members.
- Resolve guest concerns in a positive, professional, and proactive way.
- Maintain a safe working environment and ensure staff compliance to safe working procedures.
- Conduct weekly analysis of key performance indicators (productivity, efficiency, labour utilisation, labour sales, labour gross profit, parts sales/ repair order, labour sales/ repair order) and expenses.
- Provide monthly performance results to senior management.
- Carry out staff performance reviews.
To jump to the top of our call list, let us know if you have:
- Previous Service Management experience (Toyota preferred but not essential).
- Strong automotive technical knowledge.
- An ability to build effective relationships with guests.
- High level communication skills.
- Demonstrated leadership skills.
- Strong IT \ computer skills.
- Enthusiasm!
Located in Coolangatta/Tweed Heads, you can have the best of both worlds – a rewarding career with a leading brand AND an amazing lifestyle on award winning beaches or breathtaking hinterland.
Talk to us today – just hit that apply button and let us know why you are ready to join the Surf Toyota team. We can’t wait to meet you.
All applications will be kept confidential.
