AddressJob Type: Permanent Application Deadline: 20 May 2024
Job Description
Title Fraud Investigations Manager
Department Fraud Prevention Team (Part of Financial Crime Compliance)
Location Kingswood, UK
Reports To Head of Fraud Prevention
Level 5 - Manager
We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Fraud Prevention Team and feel like you’re part of something bigger.
Our clients come from all walks of life and so do we. We are proud of our inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, social background and more.
As a flexible employer, we trust our people to perform their role in the way that works best for them, our clients and our business. We are a disability-friendly company and would welcome a conversation with you if you feel you might benefit from any reasonable adjustments to perform to the best of your ability during the recruitment process and beyond.
About your team
The Fraud Prevention Team helps to protect Fidelity and our clients from fraudulent activity. The team perform a variety of oversight measures to ensure robust fraud prevention processes are in place throughout the organisation, as well as investigating all instances of potential fraud.
About your role
This role will involve managing a small team responsible for conducting Fraud Investigations throughout the business. You will oversee the completion of an array of investigative measures to protect Fidelity and our clients from various fraud risks. The role will also include providing regular advice, support and oversight to various business units around fraud risks.
The role will be a key point of contact for various business stakeholders with fraud-related queries and when escalating concerns. Responsibilities will include:
- Conducting thorough and detailed analysis of various internal and external datasets to develop or discount initial concerns
- Managing a demanding caseload whilst overseeing and making timely decisions on investigations of wider team members
- Working independently, using initiative to offer practical, risk-based solutions under pressure
- Leading the response to high-impact Fraud Investigations, managing necessary stakeholders and resolving critical issues
- Producing reports and case summaries in respect of investigations, highlighting control enhancements where necessary
- Making recommendations to the Head of Fraud Prevention and MLRO on potential Suspicious Activity Reports
- Responding to enquiries from external authorities and other investigative agencies where required
- Collating and preparing appropriate fraud-related management information and commentary for senior management
- Providing subject matter expertise on fraud risks, creating and maintaining a high level of awareness throughout the business
- Building effective and collaborative relationships with internal stakeholders to promote the fraud prevention programme
- Maintaining, developing and creating departmental procedures, playbooks and response plans
About you
The ideal candidate will:
- Have extensive experience of performing and supervising Fraud Investigations within the financial services industry
- Possess a deep understanding of a variety of best practices and procedures in fraud investigation and fraud prevention
- Be thoroughly acquainted with internal and external fraud risks and typologies within the asset management sector
- Have strong communication and stakeholder management skills. This candidate must be able to engage with individuals at all levels, including working with, and presenting to senior management in the organisation
- Be thoroughly acquainted with relevant legislation and connected responsibilities to report Suspicious Activity Reports
- Be adept at planning, organising, co-ordinating and working well under pressure and to strict deadlines
- Demonstrate strong investigative and analytical skills, with a keen eye for detail
- Be comfortable working independently, displaying effective problem-solving and decision-making abilities
- Be experienced in formal report writing, producing accurate, high-quality reports and summaries in line with defined deadlines
Feel rewarded
For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.
For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.
As an international financial services organisation, we are in-scope of international regulations in the way that we carry out our work. This position is involved in work that is regulated by the FCA and/or the PRA and their Individual Conduct Rules (COCON) apply to it, along with any other regulation. We provide training on COCON and how it affects our employees. More information about COCON can be found in the Employment Handbook.
