DAILY RESPONSIBILITIES
- Develops, coaches, counsels, and directs Front End personnel. Provides feedback to promote teamwork and accountability among employees. Interactively monitors employee performance and participates in performance reviews as needed. Works with the Front End Manager in employee staffing and maintenance; interviewing, hiring and reviewing. Provides recommendations for resolving personnel issues and training. Implements and upholds proper safety procedures and standards.
- Determines the number of registers needed to reduce the lengths of member lines and maintain efficiency. Coordinates employee tasks, timely breaks, and lunches.
- Provides register fund increases and change orders. Resolves any issues with the checkout process; verifies prices, reprints member receipts, overrides register system flags to enable a smooth flow of members through the registers. Responds courteously to member complaints. Maintains MPU accounting for all merchandise within MPU area.
- Performs support duties for the Front End management team. Schedules employees, makes supply orders, arranges for equipment maintenance and repair, performs merchandise return audits, and oversees the Member Services employees as needed. Follows through with and ensures employee participation in the Front End Manager’s plans for permanent/seasonal staffing and marketing promotions.
- Performs cashiering, boxing and other Front End duties as necessary.
- Assists in other departments of the warehouse as necessary.
- Provides and makes certain prompt and courteous customer service to members, employees, and suppliers.
If you are looking for an opportunity where you will make a difference and be rewarded for your efforts this position is for you.
Professional confidentiality is assured for all applications received. Click 'Apply' to submit applications.
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