Address
Form of workJob Title: Front-of-House (FoH) Staff (Pathway to Supervisor)
Location: Lagom, Shop 26/30 Hibberson Street, Gungahlin
Job Type: Full-Time
Overview: Lagom is excited to offer an opportunity for a dedicated Front-of-House Staff member to join our team with a clear Pathway to becoming a FoH Supervisor. This role is ideal for someone passionate about the café industry, eager to learn, and aspiring to take on a leadership role in the future.
Key Responsibilities:
- Provide exceptional customer service as the initial point of contact for guests.
- Assist in daily café operations to ensure a smooth and efficient experience.
- Learn and master various aspects of the café's front-of-house operations.
- Engage in training and development opportunities, preparing for a supervisory role.
- Collaborate with kitchen and management staff to maintain service standards.
- Handle customer inquiries and contribute to resolving any service issues.
- Participate in maintaining cleanliness and compliance with health and safety regulations.
- Support inventory management by reporting needs and assisting with orders.
Pathway to Supervisor:
- Upon demonstrating skill, commitment, and leadership potential, you will be trained and developed for a supervisory role.
- Learn staff management and scheduling, along with advanced customer service techniques.
- Gain experience in café management tasks, such as financial reporting and strategy development.
Requirements:
- Passion for the café industry and customer service.
- Experience of Barista or solid coffee-making skills.
- Willingness to learn and grow within the café environment.
- Strong communication skills and team-oriented mindset.
- Flexibility to work in shifts, including weekends and holidays.
- Previous experience in a café or restaurant setting is advantageous but not essential.
Benefits:
- Competitive salary with a clear Pathway to career advancement.
- Employee food and drinks benefit/discount.
- Dynamic and supportive work environment, ideal for personal and professional growth.
Join Our Team: Be part of a thriving, community-focused café where your contributions are valued and your career growth is taken seriously. If you are enthusiastic about café life and keen to develop into a leadership role, we are excited to welcome you to the Lagom family.
How to Apply: Please submit your resume, highlighting your interest and potential in the hospitality field, to ***************@gmail.com.
Summary of role requirements:
- Flexible hours available
- 1 year of relevant work experience required for this role
- Work visa can be provided for this role
- Expected start date for role: 10 January 2024
