Front Of House Supervisor

We are seeking a Front of House Supervisor at our Tracks Café located in Queenstown.

This is a full-time hands-on position and requires someone who is passionate about what they do, is not looking to sit still, is a customer focused team player, has experience in busy Café / Restaurant operations and can make a great coffee. 

Key Responsibilities:

• Food and Beverage Attendant, this is a hands-on role.
• Supervising the FOH Tracks café employees.
• Ensuring a high level of customer service
• Rostering of FOH employees
• Assisting the Food and Beverage Manager with recruitment and training.
• Assisting the Food and Beverage Manager in ensuring stock, supplies and equipment is available.

Requirements:

• Proven experience with fast paced restaurant/café operations
• Developed Barista skills.
• Responsible Service of Alcohol (RSA)
• Completed or ability to obtain Food Safety Supervisor training with a Registered Training Organisation in the last 5 years.
• Strong understanding of and strict adherence to HACCP (Food Handling & Safety)
• Capacity to learn and promote attributes of outlet menus (both food and beverage)
• Proficient use of POS
• Experience in a leadership role
• Highly developed communication, interpersonal and relationship management skills
• Strong organisational skills and attention to detail.

Qualifications:

• Food Safety Supervisor qualification 
• Appropriate Food Handling & Safety Qualifications (HACCP)
• Responsible Service of Alcohol certificate 
• Barista experience 
• POS operations experience
• Computer skills (Microsoft Office) 
• Police check
• Driver’s license
• High level of presentation and professionalism
• Time management skills.

Highly desirable:

• First Aid Level 2 
• Previous experience in similar role / environment
• Certificate 2 in Hospitality 

Subsidised accommodation may also be available if required.

Staff are required to undergo a National Police Check. WCWR has zero tolerance for drugs and alcohol in the workplace and conducts random drug and alcohol tests. Personal development and training providing skills enhancement and leading to career pathways within the organisation are available to all interested employees.WCWR is committed to high standards of Work Health and Safety among its workforce and expects all employees to ensure minimum standards of practice are maintained.

If this is the job for you please send a cover letter and resume to **@wcwr.com.au