Front Office Attendant - Spicers Balfour Hotel

The Role

Spicers Balfour Hotel is seeking a casual Front Office Attendantto join the team. As our Front Office Attendant, you will be an integral part of delivering the bespoke Spicers Retreats experience to our guests. 

About Spicers Balfour Hotel

Located in a beautiful Queenslander home in the fashionable Brisbane suburb of New Farm, Spicers Balfour Hotel holds a comfort and level of service that sets it apart from other luxury hotels. Shaded courtyards, gorgeous art deco suites, an award winning restaurant, a rooftop bar and friendly, personal service add to the feeling of relaxed luxury. The luxuriously distinctive style of this 17-room boutique hotel is both unique and welcoming.

Here's what you'll do

• Deliver the perfect welcome and goodbye to our Retreat by assisting our guests with check-in/out;
• Finalise guest bills and take payment;
• Place pre-arrival phone calls and answer phone queries;
• Room inspections, conference and event setup and support;
• Surprise and delight our guests by offering the famous Spicers experience;
• Build and maintain positive customer relationships.

This is how you’ll know you’re right for this role

• Prior experience as a receptionist, GSA or Front Office Attendant from a Hotel environment is essential; 
• An affinity for numbers and administration;
• QLD RSA certificate required;
• Prior experience with PMS and end of day reconciliation; 
• A talent for customer service with a vibrant and outgoing nature; 
• Passion for creating memorable moments for our guests; 
• Willingness to work weekends and evenings as required.

To apply online, please click on the apply button.

Alternatively, for a confidential discussion please contact Jordan Ashelford our Talent Resourcer on ***************@spicersretreats.com