Address
Form of work
SalaryRydges Gold Coast Airport is looking for asuitably qualifiedFront Office Managerto lead and mentor the professional Front Office team. Reporting directly to the Hotel Manager, you will take charge and oversee the successful functioning of the Front Office whilst maintaining the highest level of customer service for our new and returning guests'.
Only 3 years old, this award winning Gold Coast lifestyle themed hotel boasts 192 guest rooms, a large conferencing and events market, lobby bar, 7 day breakfast buffet, modern Italian restaurant “Runway” and an outstanding roof top bar and restaurant, “The Salty Fox”.
Rydges Gold Coast Airport is not your traditional airport hotel; we are as much a leisure hotel as corporate style airport hotel. We are the first and last impression of our region for many of our guests where we represent the Gold Coast and Northern NSW, hence the importance of having the right team.
An unrivalled product in the Asia Pacific and only a 2 minute walk West to the international and domestic terminals, 5 minutes walk East to Kirra Beach, 30 minute drive South to Byron and still only 30 minutes drive North to Surfers, Broadbeach and our world famous theme parks.
To be successful in this role, you must have:
- Extensive Hotel Front Office experience within a minimum 4 star property.
- Exceptional customer service skills.
- Demonstrated leadership skills through the ability to train, motivate and develop your Front Office team.
- Excellent communication skills.
- Ability to anticipate the needs of guests and exceed satisfaction levels.
- Experience in strategy development and revenue planning.
- Exceptional grooming and presentation standards.
- Proficiency in Microsoft Office suite of products and OPERA (preferrable).
Benefits
Incredible team member discounts from your first day on-the-job.
50% off stays at EVENT hotels – Rydges, QT, Atura, JUCY Snooze and more.
$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
Awesome winter and summer savings and discounts at Thredbo.
Rapid career growth opportunities through our EVENT network
Australia and NZ’s largest and most diverse experiences company.
As we look for additional good Southern GC team to join us, only successful team will be contacted within 7 days of applying.
