AddressGO WHERE YOU GROW
Discover a career fueled by possibility at Travel + Leisure Co. If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Surfers Paradise team as a Front Office Team Leader & Reservations Agent today!
How You’ll Shine
As a Front Office Team Leader & Reservations Agent you will be responsible for the day to day operation of the front desk. This includes:
- Greeting and registering of owners and guests,
- Providing information to local area attractions,
- Completion of all department related paperwork
- Using all communication equipment including telephones, facsimiles and computers.
- Updating of Siteminder, ORS and third party websites
- Schedule and coordinate Sales & Marketing including identifying target markets
How You’ll Be Rewarded
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
- Discounted hotel stays across the world
- Subsidised Private Health Insurance (upon successful completion probation period)
- Professional development funding
What You’ll Bring
To be successful in this role, you will be:
- Previous experience within a similar hotel position
- Genuine passion for customer service and the local area
- Excellent communicator with strong interpersonal skills
- Enthusiastic, self-motivated and positive individual
- Immaculate presentation and professional grooming standards
- High levels of computer literacy
- Previous experience with a PMS system (Hirum, Fidelio, Opera etc) advantageous
- Have the ability to recognize and solve problems in the workplace
- Ability to work a flexible schedule, including nights, weekends, public and school holidays.
