AddressBright & Duggan have established their business over 40+ years and are the most awarded national Strata business achieving Strata Management Business of the year 2015, 2016, 2018, 2019, 2020 & 2021. Their services extend from Strata, through to building and facilities management and concierge services across NSW, ACT, QLD & VIC. Bright & Duggan is one of the largest strata businesses in Australia and is continuing to grow. Principally owned by Johns Lyng Group a Building Services ASX200 listed company and overarching business support. Bright & Duggan offers copious opportunities for their employees.
The Strata Support / Admin role is responsible for being the first point of contact, the role will be the face of our office, providing our clients, both internal and external with level one customer service support.
This is a permanent full-time role, working Monday to Friday during normal business hours.
Your key responsibilities will include:
- First point of contact to meet and greet guests and clients.
- Level 1 Support on Telephone, E-mail and Web.
- Data Entry.
- Strata roll updates (Management of personal data held in strata roll) and associated administration tasks.
- Management of body corporate searches.
- Management of information certificates and disclosure statements.
- Management of incoming and outgoing correspondence, cash handling and eftpos transactions.
- Access device management for buildings.
- Filing and archive management.
- Data updates and review.
- Mail out management.
- General administration and support for Strata and Facilities departments as directed.
- Management of meeting rooms and boardroom for daily meetings.
- Stationery orders as directed.
- Deal promptly with phone, email and any other written communications to maintain a high service of professionalism.
About You:
- Excellent communication skills
- Strata experience is highly desirable but not essential
- conflict resolution skills
- General Administration skills
- Attention to detail
Why join our team?
• High culture rating and supportive work environment.
• A business that recognises those who live and breathe our company values of fun, honest, visionary, authentic, supportive and #bebetter.
• Multi-award-winning business.
• Flexible and Hybrid work options available to all employees (outside of probation).
• Various events and business functions on offer throughout each year.
• Investment in employee wellbeing, career development and sustainability.
Bright & Duggan is an equal opportunity employer. Applicants must be legally entitled to work in Australia.
Bright and Duggan conducts pre-employment checks throughout the process including police checks. You may also be subject to further checks including working rights checks.
