AddressGambling Counsellor GambleAware Program
- Part-Time, 2.5 days per week (12 months fixed term)
- Based at Kempsey Neighbourhood Centre and providing outreach to Port Macquarie, Nambucca, Bellingen, and outlying communities.
- Supportive and professional culture
- Closing Date: 10th June 2024
The GambleAware Program (GAP) provides support/guidance and access to services for those experiencing or at risk of Gambling harm and those affected by other people’s gambling. We support clients to address immediate distress caused by gambling and financial hardship and to support them to make decisions about their future. A recovery focused and harm minimisation model will be offered to all clients and their affected others. Service provision will offer a welcoming, hopeful, empathic environment that is strengths-based, family-inclusive, trauma-informed, and recovery-oriented.
You will support clients and their families with gambling issues/addictions to enable them to rebuild their lives and work through their gambling addiction. This will include local travel to deliver outreach services.
Reporting to the Kempsey Neighbourhood Centre Manager and undertaking supervision of the GAP Senior Clinician, you are responsible for providing online, telephone, and face-to-face Gambling counselling support to address distress caused by gambling. You will be responsible for monitoring and managing your caseload and operating autonomously. You will exercise initiative and professional judgment as part of your daily work. You will be energized to participate in teamwork to ensure workflows, clinical governance, compliance, and service delivery are part of your deliverables. You are a people person with an understanding of Trauma-Informed Practice. You are proud of your interpersonal skills in communicating effectively with your clients, providing support to help them deal with gambling addictions/crisis, and connect to other support services.
Key Selection Criteria:
- Manage/support your own caseload of clients providing Gambling Counselling services, through face to face, online and telephone counselling services
- Support clients/families to access a range of referral pathways to other services
- Establish positive and proactive professional relationships with regional partners, other support services, and GambleAware / Lifeline North Coast team members.
- Maintain accurate and up to date client case notes ensuring completion of appropriate documentation in accordance with legislative, GambleAware, and Lifeline North Coast requirements
- Produce regular reports (from relevant databases) to provide metrics and statistics to management and government
- Manage project administrative support to keep all documentation up to date
- Participate in community engagement activities
- Participate with our Community of Practice and Clinical Governance committee activities
- Maintain and update referral partners and service sector relationships.
- Uphold clinical leadership and participate in clinical governance and case review.
- Ability to work in a culturally appropriate manner with First Nations Communities
The successful candidate will demonstrate the following:
- Relevant degree/diploma in psychology/social work/community services with 4 years’ relevant counselling experience
- Excellent understanding of key issues affecting individuals/families around gambling and trauma
- Applied knowledge in contemporary evidence-based counselling practice, case management, intake and assessment
- Interpersonal and relationship building skills
- Analytical and problem-solving skills
- Time management and organisation skills
- Written communication/reporting/email skills
- Innovative, proactive and confident in relationship building skills
- Intermediate computer literacy/database/online technology experience (MS Office/MS Teams)
- Unrestricted driving license
Your dedication and hard work will be rewarded with:
- Pride that your work will positively impact the lives of our clients
- Generous salary packaging benefits
- Professional development culture/Salary Packaging available
Kempsey Neighbourhood Centre actively promotes diversity and inclusion in recruitment and employment. We welcome applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people who identify as LGBTQI.
An information package can be obtained from:
Kempsey Neighbourhood Centre
026628300 /0458 695 ***
Closing Date: 10th June 2024
