Gatehouse Security Officers- Truganina, Laverton & Hoppers Crossing

Wilson Security is the leading provider in the provision of security services across Australia and New Zealand. Our services are supported by a highly experienced management team, industry-leading expertise and a strong local and national structure. We are committed to becoming Australasia's leading provider of integrated Security Solutions. Wilson Security has an established Blue Chip national client portfolio which is in a period of significant growth!WILSON SECURITY REQUIRE MULTIPLE FULL-TIME GATEHOUSE RELIEVER OFFICERS!- Full time reliever role - needs to be flexible across all 3 sites (Truganina, Laverton &Hoppers Crossing) - Full time Security officer- Laverton * All positions will be based on 12 hour rotational roster shifts including weekends and public holidays 7 days per fortnight - 0630 to 1830 & 1830 to 0630 (84hrs)* * Level 4ABOUT THE ROLE: * Use of computer systems to perform numerous tasks related to gatehouse duties * Monitoring activities through the use of CCTV and remaining vigilant * Ensuring safety on site and that rules/procedures are followed across all visitors * Writing incident reports and following up on relevant tasks in a timely manner * Provide constant and clear directions through two-way radios and more * Maintain site logbooks * Conduct vehicle/inspections and grant access to authorised patrons, staff, visitors, and contractors using Access Control systems * Ad hoc dutiesABOUT YOU: * Must hold a valid Security Licence in VIC * Be flexible across a 24-7 roster (including weekends & Public Holidays) * Must have excellent customer service skills and the ability to liaise with stakeholders * Must have confidence in different communications methods * Must be able to work across a very busy and fast-paced gatehouse site * Must have excellent communication skills, both verbal and written * Good understanding of IT/computers and access control systems (issuing passes) * Must have a solid understanding of gatehouse processes, warehouse and management systems * Previous logistics background is an advantage (but not essential)Wilson Security is an employer of choice, and we engage with our people using a number of mediums, including online and in person. We offer Training and Development, Employee benefits, including a Wellbeing Hub, Health Insurance discounts and Employee Assistance Programs; we have an Innovation Council and a Corporate Social Responsibility team inspired to find innovative ways to connect with our people and the communities in which we work through fundraising, sponsorship and team building activities. In 2021, Wilson Security was recognised by our industry as the winner of the Outstanding Security Performance Awards for being an Outstanding Security Guarding Company as presented by the Australian Security Industry Association.At Wilson Security, we are building a workforce that is representative of the community we protect.We welcome people from diverse backgrounds and are committed to providing opportunities for Aboriginal and Torres Strait Islander people with employment and career opportunities. We have an inclusive culture where innovation and teamwork are celebrated in many ways, including our monthly STRIVE awards.