General Claims Officer

Aligned with our strategic goals for client care, we have a rare opportunity for a Claims Officer to join the MAIB team.

About us:

The Motor Accidents Insurance Board (MAIB) is a Tasmanian Government Business Enterprise which operates Tasmania's personal injury motor accident insurance scheme. The MAIB support people recovering from, or living with injuries which result from motor accidents by providing benefits, rehabilitation, lifetime support and common law rights.

Career opportunities - Claims Officer position (this is a 12 month temporary contract):

All of our Claims Officers work in a tight-knit team environment to service and support motor vehicle accident clients. We treat with respect, understanding and dignity all clients, who have been injured and need our support.

Claims Officers perform a variety of tasks including comprehensive claims management, compliance with legislative requirements, assessment of client eligibility and processing of benefits, supporting clients through their claims journey and management of claim settlement processes.

About you:

Do you have a genuine care for people, are comfortable in a complex and process driven work environment and are keen to make a difference in an organisation that is focussed on exceptional client outcomes?

Our ideal team members possess:

• Highly developed communication and client service skills.
• Proven capacity to make appropriate decisions and apply judgement, aiming to be fair and consistent in claims management processes.
• Capacity to actively participate within workplace teams and contribute to change management.
• Capacity to organise and complete tasks and deliver client outcomes under conflicting time pressures.
• The ability to work autonomously, set priorities and manage a variable workload.
• The ability to live our organisation's values of:
• Team Commitment;
• Accountability;
• Flexibility and Adaptability;
• Respect, Understanding and Dignity; and
• Community Awareness.

Application Process: Ready to make a lasting impact? Apply now by following the prompts to 'Apply Now' and attach your Resume and COVER LETTER outlining how your skills and experience align with the position. For further information and a copy of the Position Description, please contact Tamara Unwin on 0400 447 ***.

Please note: All applications must provide a Resume and Cover Letter outlining how your skills and experience align with the role.

Note: MAIB is an equal opportunity employer committed to fostering an inclusive workplace. We encourage candidates from all backgrounds to apply.