About Us
The Magistrates' Court of Victoria (MCV) is a jurisdiction within the Court Services Victoria statutory authority, and has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state.
The Court determines in excess of 300,000 cases per annum at 51 venues, equating to approximately 90 per cent of all cases that come before Victorian courts each year.
The Court aims to be an innovative, accessible and responsive court that provides quality services to the Victorian community
About the Role
The General Manager will work collaboratively with executive and judicial leadership, system stakeholders and user representatives to lead Innovation and Service Experience initiatives across MCV to continuously improve court service practices, processes and technologies in enhancing the experience of people attending court and driving the court's shift towards court excellence.
About You
- Demonstrated experience in government transformational programs to re-design service delivery
- An advocate for continuous improvement and Service modernisation, with a focus on human centred service design.
How to apply
Click the ‘Apply Now' button, ensuring you include the following in your application:
- resume
- a short cover letter
Other information
CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.
We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.
We aim to create a workforce that reflects the community in which we live.
If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to get in touch with the Talent Acquisition team. *******@courts.vic.gov.au