Giving Manager, Cash and Gifts in Wills

The Opportunity

An exciting opportunity has arisen to join Plan International Australia as our Giving Manager, Cash and Gifts in Wills. The role looks after a range of cash giving initiatives including our annual and emergency appeals, Giving Day and mid value donors as well as our Gifts in Wills programme. The role will lead a small team to achieve ambitious plans to grow both our Cash and Gifts in Wills, portfolio through optimising existing channels and products whilst trialling new and innovative growth opportunities. Reporting to the Associate Director; Giving, this role will steer the overarching strategy for Cash and Gifts in Wills and optimise our return on investment. We’re looking for a creative and driven leader who has a strong understanding of both Direct Marketing and Stewardship programmes.

Who are we?

Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.

We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion, and discrimination. And it’s girls who are most affected.

Working together with children, young people, our supporters, and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.

We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national, and global levels using our reach, experience and knowledge.

We have been building powerful partnerships for children for over 85 years and are now active in more than 80 countries.

What it’s really like

An average day in the PIA, the Giving team is quite varied – no day will be quite the same, but throughout your time, we will see you performing these duties:

Leadership of the Cash and Gifts in Wills programme, from design and ideation through to implementation and reporting that maximise the financial contribution of the Australian community to the work of PIA

Identify opportunities within our current cash giving portfolio including our mid value donors, for optimisation, innovation and development to maximise return on investment across acquisition and retention

Expand our Gifts in Wills pipeline through a range of Direct Marketing activities and move people through our Gifts in Wills pipeline

Develop stewardship programmes for our Gifts in Wills pipeline and Mid value donors ensuring optimal levels of engagement for all our supporters

Work with the Associate Director of Giving and the data and insights team to drive data driven decision making, annual testing plans, modelling and reporting that is supported by evidence and insights

Our office is in Southbank. We’re looking for someone who can undertake some of their work here, and some of their work at home.

We work hard, but we are always flexible and supportive, offering inclusive leave. We have weekly team meetings, and regular organisation-wide catch ups. From salary packaging to an Employee Assistance Program to support your wellbeing, we are a people-first workplace.

Who are you?

We are looking for someone who holds relevant and diverse experience in revenue generation, ideally from appeals, Mid Value giving and Gifts in Wills programmes. You will utilise data to drive decisions as well as optimising channels and products. You will also have a strong understanding and track record of how to steward and grow a pipeline of highly committed supporters.

Adept in storytelling and fundraising communications, you’ll excel at delivering fundraising programmes that utilise a range of channels including digital, telemarketing and direct mail. You will develop plans that cultivate supporters long term engagement with Plan and maximise donor lifetime value.

The core skills we are looking for are:

Experience in managing revenue generating programmes, preferably in an fundraising setting

Excellent written and verbal communication skills including the ability to develop strong fundraising propositions and briefs

Excellent data and analytic skills and a test and learn approach

Understanding of Mid Value donor and/ or Gifts in Wills marketing and pipeline stewardship

Experience across multiple channels including digital to generate revenue growth

Experience with CRM systems and power bi or similar data visualisation tool

Demonstrated financial acumen

Hours, pay and start date

This is a permanent, full-time position that falls under Level 5 of the SCHCADS Award and foresee the role being filled as soon as possible for the right fit.

What’s Next?

Read the full Position Description (PD) and see whether you think the role is right for you. If you’re interested, upload your cover letter and resume through either SEEK, Ethical Jobs or Pro Bono Careers. Include in your cover letter how your skills align with the criteria as set out in the PD.

Once we’ve got these, if you advance to the next stage, you will be contacted and invited to an interview, either online or face-to-face at the office.

Please note: When you apply, please feel safe to tell us the pronouns you use if you’re comfortable doing so, as well as any adjustments you may need throughout your interview and employment.

Apply before 5PM, Friday 23rd February 2024.

Our commitment

We make hiring decisions based on your skills, passion and experience – this experience extends outside the workplace and includes lived experience. Even if you don’t wholly fit the criteria, we still want to hear from you! At PIA we believe in looking for perspectives and abilities that new team members can bring and add to our culture.

We are dedicated to working with people from all sectors of the community. We strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as a child-safe organisation, do everything we can to keep children safe. As part of the screening process, candidates will be required to complete a satisfactory National police Check, sign our Safeguarding Children and Young People policy and code of conduct, and where necessary complete a Working with Children Check.

Join Plan International Australia and help create justice for children and equality for girls.