AddressAt JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
About Us:
Our Work Dynamics business line works with some of the world's leading organisations to provide onsite solutions.
We take pride in having ‘a talent for talent,’ a culture that develops world-class teams, where talented people learn from and inspire each other. We give our people a transparent, flexible, and agile way to progress their career within JLL and achieving their ambitions.
What this job involves
The Global Account Director (GAD) is the key interface between our Global Client and JLL and will effectively utilise and access required resources to ensure our client’s needs are met at all times.
The GAD is a senior JLL professional who has responsibility for developing and maintaining a “Trusted Partner” relationship with our Client and driving growth in the relationships across the JLL business globally. Relationships may extend beyond our Client’s property group into their broader organisation, and relevant third parties.
The GAD is accountable for performance of the Contract between our Client and JLL including:
- Contract Management and Governance;
- Facilities and Property Management, including shared support services;
- Portfolio and Strategic Management Services;
- Financial Management and Reporting
- Management Information Systems;
- Additional Services (as and when required by DFAT);
- Oversight of any Out-of-Scope Services provided to DFAT by JLL.
The position will be based in Canberra and be the key point of contact for all strategic and governance issues for DFAT’s Executive Director, Overseas Property Office (OPO), Assistant Secretary Portfolio Management Branch, Assistant Secretary Strategy Branch, Post senior stakeholders and JLL Executive and Senior Management. You will have overall responsibility for ensuring the JLL Global Account Team is adequately resourced, trained and supported to deliver the full scope of contracted services
Sound like you? This is what we’re looking for:
- An exceptional communicator with strong presence, highly skilled in presentations, verbal and written communication. Have an ability to effectively communicate with people at all levels;
- Have a Passion for quality, service excellence and compliance;
- Be self-motivated, innovative, forward thinking and creative with the highest ethical standards;
- Have an ability establish a vision, set goals and influence others to achieve results remotely;
- Possess the ability to work across multiple, matrix reporting environments and delegate appropriately, holding people accountable for delivery and recognising achievements;
- Be flexible and able to adapt to rapidly changing situations;
- Have a proven ability to initiate and follow through with improvement initiatives
Note you must be an Australian citizen in order to gain and maintain necessary security clearances
What can you expect from us?
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.
This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions, and race.
We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Location:
On-site –Canberra, ACTIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may
. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us
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