Group Manager Development Services

Group Manager Development Services

• Get the balance right - flexible working options available
• Ongoing career development opportunities
• Support the sustainable delivery of an essential service to the Lower Hunter community

We are seeking a Group Manager Development Services to join our Customer Services Division.

Our Company

At Hunter Water our Values define who we are as an organisation and how we behave. We strive to live these Values and it is shown in the work we do and the way in which we interact with each other. Please click here to learn more about Hunter Water's Values.

At Hunter Water we fundamentally believe in and commit to diversity and inclusion. We value an individual's unique capabilities, backgrounds, experiences and characteristics. We rely on these diverse perspectives to drive innovation and collaboration, to deliver the best outcome for our customers and communities.

It is this diversity of perspectives that will enable Hunter Water to meet the challenges of the future. We strive to create an inclusive environment where there is genuine equality of opportunity regardless of people's gender, age, cultural background, religion, sexual orientation, gender identity, disability and/or family status. We encourage you to apply and welcome all applications.

We are embarking on a new strategic direction to build a more innovative, collaborative and resilient organisation that is a thought leader in developing a sustainable water and wastewater future. Please click here to learn more about Hunter Water's Corporate Strategy.

At Hunter Water we offer a range of employee benefits. For this position, these will include, but are not limited to:

Excellent flexible working and additional leave benefits including:

• Additional Public Holidays
• 5 days additional paid Carers Leave per annum
• Paid Community Service Leave
• 14 weeks paid Parental Leave for both parents
• Access to hybrid work and other flexible options

Health & Wellbeing benefits including:

• Fitness passport
• Access to discounted health fund and health services
• Access to the Employee Assistance program

Remuneration & Hours:

• 38 hour working week
• Reward and Recognition Program
• Salary package up to $177,000 dependant on experience

The Opportunity

As the Group Manager Development Services you will lead the improvement of systems, frameworks, standards and tools, that deliver quality customer and asset outcomes, mitigating risk in the extension of network assets for all types of development.

What you'll do:

• Deliver strategic priorities and develop the culture, capability and performance of our people.
• Facilitate and champion issues, particularly with regards to quality assurance, that will enhance Hunter Water customer service provision and mitigate risk, providing advice to ensure resources and support is available to enable the Development Services Group team to succeed.
• Collaborate with relevant stakeholders to ensure understanding, engagement and relevance of decisions that will improve assessments and approval work practices and customer outcomes, whilst ensuring Hunter Water meets regulatory and compliance standards.
• Manage and continually improve the Development Services Group capability to ensure currency and maximum utilisation by the team.

What you'll need to be successful:

Essential Criteria:

• Extensive and demonstrated experience in the operation and maintenance, design and construction of water sector network infrastructure servicing development
• Advanced knowledge of engineering service delivery and service management in a regulated business environment
• Advanced knowledge and proven record of successful implementation of continuous improvement and quality assurance methodologies and techniques.
• Bachelor of Engineering (Civil preferred)

Desirable Criteria:

• Master of Business Administration (or equivalent)
• Experience driving continuous improvement and programs within a regulated environment
• Six Sigma Green belt highly regarded

Application Steps:

To be considered for this position applicants must submit a cover letter addressing the Selection Criteria and provide a current resume.

To view the position description please click here

Application closing date: 5 July 2024. Interested? Apply Now!

Contact: Donna Stephen Phone: 0427 824 ***

We are proud to be an Inclusive Employer committed to Inclusion, Diversity & Equity. People with disability, women and Aboriginal and Torres Strait Islander candidates are encouraged to apply. Applicants can request a reasonable adjustment at any stage during the recruitment process by getting in contact with the recruiter.

Employment with Hunter Water Corporation may be subject to pre-employment checks including but not limited to criminal background checks, functional assessment, drug and alcohol testing and psychometric assessment for preferred external applicants.