Guest Service Agent/Front-Office Team Leader Full-Time

The award winning Sebel Melbourne Docklands is looking for its next superstar Guest Service Agent to join us on a Full-time basis. Joining a small team of Front Office professionals, the GSA will be responsible for check in and check out procedures, handling guest enquiries including providing information about the local area and tourist attractions and ad-hoc duties as directed by leadership.

To be successful in Guest Service Agent role, you will need:

• Ongoing and unrestricted working rights in Australia
• At least One year experience in a similar position in a 4 or 5 star hotel
• Previous experience with Opera PMS is beneficial
• Great empathy and communication skills with a customer first mindset
• Ability to work a rotating roster including weekends and public holidays
• Ability to handle multiple priorities simultaneously

To be successful in Front-Office Team Leaderrole, you will need:

• At least 2 years experience with Accor background
• Opera PMS knowledge is Essential
• Great empathy and communication skills with a customer first mindset
• Ability to work a rotating roster including weekends and public holidays
• Ongoing and unrestricted working rights for Australia
• Ability to handle multiple priorities simultaneously
• Available on Weekends and Public holidays

As part of this Accor franchise property, you will have access to:

• Accor discounted accommodation rates
• Discounted F&B options
• Complimentary parking or close to public transport (Free Tram Zone)
• Opportunity to work in a casual yet professional environment

If this is the opportunity you are looking for, apply today.