Guest Services Assistant - Full Time

Quest Apartment Hotels is the largest and fastest growing serviced apartment operator in Australasia with a network of over 140 franchised properties across Australia, New Zealand and Fiji.  For over 30 years Quest have provided convenient locations, reliable standards and flexible living conditions for the extended stay corporate traveller who comprise approximately 80% of our client base.  Quest is now one of the top 15 serviced apartment providers in the world and is widely recognised as the market leader of serviced apartment accommodation in Australia.

Quest West End is a 4 star, 35 Apartment property located in the Perth CBD and opened in 1995 and has recently completed an exciting Hotel Refurbishment.

Quest West End is now seeking Guest Services Assistant to join its enthusiastic and successful team with a Full Time Position available, 38 hours per week on a 3 week rotating roster.

The position involves all aspects of front office reception, including providing friendly, personalised customer service in responding to accommodation and conference enquiries, promoting the business to achieve accommodation and conference sales, processing reservations, assisting corporate and leisure guests, and ensuring the smooth running of the reception desk.

The successful applicant will demonstrate a passion for customer service, strong skills in promoting and selling accommodation services and facilities, excellent communication, interpersonal and time management skills, experience with front office booking systems, strong attention to detail, and a high standard of personal presentation.

Previous front office/reception experience is essential, ideally in a hospitality/travel/tourism environment. Experience with sales and industry qualifications will be highly regarded.

The successful applicant must be available to work Monday - Friday, Saturday - Sunday and Public Holidays.

The wage/salary for this position is under the Hospitality Industry (General) Award (HIGA).

The position presents a great opportunity to work in a close knit, friendly, growing team environment under the banner of the highly successful and established Quest brand.

Applications should include a letter of application and CV and be directed to:

Andrew Clarke - Manager | Franchisee
451 Murray Street, Perth WA 6000
aclarke@questapartments.com.au

 Applications close on Friday 03 May 2024.

Applicants must have the right to work in Australia.

To apply, click "APPLY NOW".