AddressAbout the hotel:
The Westin Perth Hotel is a rejuvenating haven with luxury accommodation and 5-star amenities, located in a dynamic city center location. The Westin Perth provides a refreshing location for mindful meetings or inspiring events. Located in stunning Hibernian Place, enjoy our six pillars of well-being under the renowned Westin® brand.
Job Title: Haven Lounge & In-Room Dining Manager
Job Description:
We are looking for a hands-on, results-driven individual to join our team as the Haven Lounge & In-Room Dining Manager. This role requires someone who can provide complete oversight of all managerial tasks associated with running our outlets while also driving revenue, managing costs, and ensuring every guest has a positive on-brand experience. If you thrive in a fast-paced environment and have a passion for delivering exceptional service, we want to hear from you.
Responsibilities:
- Provide complete oversight and ensure the successful completion of all managerial tasks associated with the day-to-day operations of the Haven Lounge and In Room Dining service.
- Drive revenue through strategic planning, promotional activities, and exceptional customer service while also managing costs to optimise profitability.
- Take a hands-on approach throughout the operation, actively engaging with guests and team members to maintain high standards of service and cleanliness.
- Complete multiple shifts in the outlets, including evenings, weekends, and holidays, to ensure continuity of service and to stay connected with the team and guests.
- Uphold brand standards for service, presentation, and guest interaction to ensure a positive on-brand experience for all guests.
- Lead by example, demonstrating a commitment to excellence in every aspect of the operation, from guest satisfaction to staff training and development.
Qualifications:
- Proven experience in a hands-on managerial role within the hospitality industry, with a focus on driving revenue and managing costs.
- Strong leadership skills, with the ability to motivate and inspire a team to deliver exceptional service.
- Excellent communication skills, both verbal and written, with a customer-centric approach to service delivery.
- Ability to work flexible hours, including evenings, weekends, and holidays, as needed.
- A passion for hospitality and a commitment to ensuring every guest has a memorable experience.
Join Our Team:
If you are a proactive, hands-on manager with a passion for hospitality and a drive to deliver exceptional service, we invite you to apply for the Haven Lounge & In-Room Dining Manager position. This is an exciting opportunity to lead a talented team in a dynamic environment and make a meaningful impact on the guest experience. We offer competitive compensation and benefits packages, as well as opportunities for career advancement and professional development. Join us in creating unforgettable moments for our guests. Apply today!
Marriott International is an equal-opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
