AddressAbout Us
GURNER™ is a luxury developer with a difference. GURNER™ has cemented itself as one of Australia’s leading innovative luxury lifestyle and design brands, having amassed a development and management portfolio of over $10 billion, encompassing a wide range of mixed-use projects with over 9,000 apartments, commercial, hotel and retail across Australia. The GURNER™ vision is “to be globally renowned as the leading aspirational lifestyle and design brand, creating experiences for people to live their best life.”
Why GURNER™
Based in Prahran, The GURNER™ workplace is a dynamic, agile, and innovative space with a culture focused on being one’s best, fairness, having fun and being caring and empathetic to each other. We are dedicated and passionate about what we do and are constantly striving to reinvent luxury living.
The Position
The Head of Building Operations (Build-to-Sell) will be responsible for the operations of all Build-to-Sell (BTS) buildings managed by the GURNER™ Group. Initially this will include the management of:
- Saint Moritz Beach Front Residences in St Kilda; and
- Victoria & Vine in Collingwood.
This scope is likely to grow in the coming years as we launch more residences, where we act as the Building Manager.
Reporting to the EGM Customer Care & Operations, this role will have accountability to both the GURNER™ Group and the relevant Owners Corporations. The Head of Building Operations (BTS) will lead and oversee the delivery of services from the concierge and maintenance teams, as well as being responsible for overall asset management, regular reporting and efficient budget management.
Key Responsibilities
- Support the relevant Facilities and Building Management teams with the coordination of relevant trades and contractors to attend site to rectify any issues that may arise with common area and building assets.
- Be responsible for maintaining the common area assets in both buildings ensuring all periodic and scheduled maintenance is actioned to a satisfactory standard to ensure compliance is achieved.
- Attend and provide feedback in regular committee meetings and meetings with the OC.
- Compile a comprehensive monthly report for the Owner’s Corporation (OC) and committees about what transpired during the month and issues dealt with.
- Ensure the buildings are kept safe and well maintained for residents and team members.
- Regular inspections of common area and building assets to ensure standards are maintained and take proactive measures if any issues are identified.
- Review of contracts with suppliers and heavily involved in the tendering process for onboarding new contractors and suppliers.
- Lead the Facilities and Building Management teams to ensure that the buildings are spotlessly clean, well maintained and compliant from an essential service perspective.
- Recruitment, training, and development of all Facilities and Building Management team members.
- Maintain a good relationship with the food and beverage operators for the amenity and retail premises, proactively managing the seamless integration of the offering into the building and supporting the execution of food and beverage.
- Ensure that the building is compliant with the Building Management agreement, the OC rules, the occupancy permit and the annual budget.
- Take accountability for compliance with all OHS laws and regulations.
The Successful Candidate
We are looking for someone with the following skills and experience:
- A minimum of 3 years’ experience in Building Management, with at least 3 years leading a team in a Building Management environment.
- Proven track record of effectively managing the relationship between Building Manager and OC Committee.
- Experience leading, developing, and mentoring a diverse team of professionals.
- Strong understanding around delivery of a luxury service level experience.
- High level service focus.
- Outstanding communication skills and ability to build and maintain strong relationships.
- Strong numerical and analytical skills, with the ability to manage a budget and produce reports as relevant.
- Problem solver able to keep calm and efficient under pressure and in crisis.
- Can illustrate a track record of improving efficiency, embracing innovation and thinking laterally.
If the above sounds like you, please apply for this exciting opportunity and be part of the growth journey for GURNER™.
