Head of Investigations

Our purpose is to keep Victorians energy safe and ensure energy is used confidently. Through education, regulation and enforcement, we work to ensure that energy safety, supply and efficiency are a priority in Victoria and something our customers can be confident in. Our people come from a wide range of professions with diverse skills and experience driving the success of ESV.
About the opportunity
We have an exciting full time opportunity for a Head of Investigations who will:

• Provide strategic leadership and people management of staff through mentoring, coaching, performance management and development support to ensure consistency and quality in delivery of service.
• Lead the Department to continuously identify, analyse, and evaluate key issues, recommend innovative options, solutions, practices, and processes to enable effective delivery of accountability and timely responses to stakeholders.
• Advise executive and senior leadership on investigation outcomes and enforcement options, ensuring key emerging issues are identified, understood, and communicated to facilitate delivery of strategic outcomes.
• Develop and maintain strong internal and external relationships to collaborate, consult, exchange information, and build consensus with key stakeholders and other levels of government to inform strategic and operational decisions.
• Review regulatory intelligence to ensure investigation resources are appropriately deployed and the Department's work is aligned to ESV's strategic objectives and compliance and enforcement priorities.
• Oversee and implement policy changes and process improvements to optimise the efficient and effective delivery of the Department's functions.
• Ensure that evidential material and sensitive information gathered during investigations and inquiries is collected, secured, managed, and utilised in accordance with legislative and policy requirements.
• Undertake complex risk-based assessments including reviewing, analysing, and synthesising evidence gathered by Investigators, interpreting legislation, and sound judgment to review and endorse high-quality written reports/recommendations, which will inform appropriate enforcement responses.
• Brief decision-makers including Commissioners and executives on strategic or significant investigations and inquiries, including providing options for decision-making, identifying trends, systemic issues, individuals of concern, interaction with other agencies/authorities and other relevant matters.
• Build investigative capability across the Department, maintaining and applying a comprehensive working knowledge of evidentiary rules, relevant legislation, standards, quality assurance procedures, reporting requirements, best practice investigative models, policy, procedures, and guidelines.

To be successful, you'll have:

• Relevant tertiary qualification.
• Accomplished leader with strong track record in delivering significant enforcement outcomes.
• Extensive incident response experience, including site attendance and management, evidence collection and preservation, conducting interviews and liaising with third parties (including other agencies or authorities).
• Extensive experience in planning and conducting investigations to establish what occurred and whether offences have been committed, working with technical subject matter experts.
• Experience managing a multi-disciplinary investigation unit working on multiple investigations involving various stakeholders and subject matter experts.
• Knowledge of law enforcement and experience across a range of compliance and enforcement operations as well as regulatory and legislative frameworks.
• Strong culture building skills including the ability to build high performing teams through coaching and performance development.
• Displays political acumen, superior communication and demonstrated capacity to effectively collaborate with internal and external stakeholders.
• Demonstrates superior operational conceptual and strategic thinking skills.
• Experienced in contributing to and implementing strategic initiatives.
• High standards of professional and personal integrity.

How to apply
Please refer to the available position description to assess your suitability and submit your current resume and cover letter via the Apply button.
ESV will conduct relevant checks about applicants and the information provided with an application including reference checks and a satisfactory National Police Check.
For a confidential discussion, please contact human.resources@energysafe.vic.gov.au.
Applications close at midnight Sunday 14 January 2024.