About Telair:
Telair, a multi-brand telecommunications business (Telair, MyOwn Tel, The SD-WAN Company, and Telair Wholesale), is expanding with new ventures. Focussed on servicing small to medium businesses across Australia, Telair customers receive superior customer care, technical support and account management, managed by a dedicated team of skilled professionals based in Brisbane. In fact, the customer support department outnumbers the sales department with a 10:1 ratio. Their approach is focused on delivering not just products, but solutions, and this transfers into the organisational culture they are proud to have fostered since 2006; supportive, down to earth, agile and high-performance.
About the Role:
Telair are seeking a Head of Marketing to spearhead their brand and marketing strategy, manage new and existing brand initiatives, oversee the marketing team, and launch / revitalise new and existing brands. Reporting to the Director and managing a team of two, a Digital Marketing Manager and a Graphic Designer, this is both a strategic and operational marketing role, managing the brand strategy and creating tactical marketing plans that will support customer retention and acquisition and engage the target market. This role would suit a marketer who is ready to take on managing a company-wide strategy.
Key responsibilities include;
- Develop and execute brand and marketing strategies across the brand portfolio, ensuring brand consistency and market impact;
- Lead and manage new brand initiatives within the group;
- Oversee, mentor, and guide the marketing team, currently comprising a Digital Marketing Manager and a Graphic Designer;
- Evaluate and potentially refresh branding for existing brands within the group;
- Collaborate with leadership on strategic decisions;
- Manage budget allocation and resource planning for effective marketing across all brands;
- Work with external agency partners on effective delivery across digital channels;
- Identify opportunities to reach new market segments, build strategic partnerships and expand market share;
- Monitor competition (acquisitions, pricing changes and new products and features); and
- Participate in the quarterly and annual planning of company objectives.
To be considered for this opportunity, your background and skill set must meet the following requirements;
- Based in Brisbane with a willingness to perform a hybrid role in Murrarie (at least 3 days in the office);
- Relevant qualifications in Business, Marketing, eCommerce or other relevant field;
- Minimum 10 years of Marketing experience, with significant leadership roles in brand management, plus creative and analytical capabilities (preferably in telecommunications or related B2B industries);
- Proven track record of successfully managing brand initiatives (including new brand launches and rebranding projects);
- Proven experience in creating and delivering organisation wide brand and marketing plans that generate leads;
- Previous experience in managing and developing a marketing team;
- Outstanding communication, strategic planning, and project management skills;
- Proven track record of leading, ideating and executing growth initiatives;
- A strong strategic brain when it comes to customer growth and retention;
- A collaborative, driven and down to earth attitude; and
- Someone who advocates for providing superior customer service and solutions.
Please note: Applications close for this role at 12pm on Wednesday, 28th of Feb at 5pm
For more information, please call Cassandra Barker at u&u on 07 3232 9119 or email cassandra.barker@uandu.com.
Alternatively, to submit an application, please click the apply button. Please submit your cover letter and resume in Word format only.