We are looking for an experienced Head of Retail to join the team here at General Pants!
If you are a strategic thinker and have proven experience of leading teams to success through driving sales & operations, we want to hear from you…
Driven by the desire to inspire our customer, you’re two steps ahead and ready to take risks. You have the confidence to inform and drive conversation and change. You have your finger on the pulse, are commercially savvy with exceptional communication and influencing skills, and experienced in managing large teams within an engaging brand environment.
This role is integral to our Retail Leadership Team and will be a driving force in shaping and delivering our Customer, Brand, and Retail Strategies across all touchpoints within our portfolio across Australia & New Zealand.
About the role:
- Customer Strategy: Ownership and execution of the customer strategy; delivering through excellence in leadership, building teams and developing culture, and delivering consistent brand and consumer experience across the network
- Growth: Devise strategies to continue customer acquisition and grow market share within our competitor set
- Performance Lead Culture: Driving a results-focussed, customer-centric mindset within our team
- Collaboration: Leverage key stakeholdersin merchandise, marketing, VM, People & culture and other areas to achieve results to maximise performance
- Leadership: Develop, coach and mentor retail leaders, define and own the training and succession modelling in partnership with P&C team
Alquemie Group Head Office is based in Alexandria, Sydney. Frequent travel interstate and to New Zealand is crucial to the success of this role.
About you:
- You are a Senior Retail Leader, with extensive (10+ years) multisite experience in a similar brand environment
- You are a true retailer – on the floor, front facing and in mindset and actions, while also being a strategic thinker and always driving new ways to grow.
- You are an excellent communicator and can inspire, influence and challenge those around you.
- You’re hungry to actively seek and take on feedback.
- You are eager to share knowledge and bring passion to your team
- You are able to be objective and look at both sides
- You’re commercial and constantly looking at ways to drive more customers into our stores and more sales in the doors
- You are courageous and curious and always looking to challenge the status quo
Why join us?
You will be joining Alquemie Group and its house of brands, including SurfStitch, Ginger & Smart, LEGO Certified Stores, National Geographic Apparel and more in the pipeline...
At Alquemie Group, we believe in creating a supportive and inclusive environment that promotes and celebrates individuality and an entrepreneurial spirit.
- Competitive salary + car allowance
- YOU Days - extra day/s off that increase with each year of tenure
- Birthday Day off – what better way to celebrate your birthday than an extra day of leave!
- Staff discount – 20% - 50% across all Alquemie Group brands!