Head Of Technology Infrastructure

Macquarie Park

Company: Singtel Group

In this newly created Head of Technology Infrastructure role, reporting to the CIO Optus, you will lead the design, implementation and 'evergreen' maintenance of resilient, secure and highly performing information technology infrastructure platforms to deliver an outstanding customer experience and enable Optus's vision of becoming Australia's most loved everyday brand with lasting customer relationships.

As an experienced leader with broad knowledge in end-to-end delivery of infrastructure platforms, you will have the opportunity to craft the vision and inspire change in the way we work and the overall workplace experience, as well as help bring to life our 'cloud' first mentality.

You will lead a team of approximately 55, whilst also having accountability for the performance of multiple technology partners with numerous outsourcing, offshoring and software and hardware vendor contracts.

Core to the role will be developing a cohesive enterprise infrastructure strategy, reference architecture and product roadmaps and will use your strong influencing and collaboration skills at all levels to drive optimal enterprise outcomes.

Key Responsibilities include:

• Develop and implement a multi-year rolling plan to ensure the effective delivery of Infrastructure and Application Services, as well as continually improve and modernise infrastructure capability to enhance user experience, support application transformation and optimize cost efficiency
• Lead the strategy, planning and implementation of automation and modernization opportunities to improve user experience, service levels and cost efficiency.
• Develop and implement strategy to modernise infrastructure platforms with 'cloud first' mantra and associated benefit realisation.
• Lead, coach and develop a high performing team to deliver exceptional quality services and collaborate seamlessly with application teams.
• Maximise group wide project efficiencies by providing common infrastructure platforms to simplify deployment and economy of scale.
• Ensure that Service Levels are negotiated and set with BU's and delivered through a multi-sourced environment.
• Develop and maintain framework for the selection and management of technology vendors delivering to the groups' infrastructure and service delivery outcomes with strong emphasis on automation

Success will come from your senior executive experience at the enterprise level transforming infrastructure and operations in a complex, scaled organisation. You will bring a strategic, customer centric mentality and an inclusive, leadership style to drive the best outcomes for your team and the broader business.

At Optus we aspire to achieve our vision of being Australia's most loved everyday brand with lasting customer relationships, by creating unique customer connections, being digital everywhere and through our Amazing People. With this comes significant investment in our innovation, our digital experience and infrastructure and the development of our team.

Optus is a place where we let you do you. We offer a range of benefits including:

• An executive level remuneration including STI & LTI benefits
• Executive Leadership Development, including MBA support
• Up to five days of Volunteer Leave per year
• A “connected” day for you to use to connect to something you are passionate about
• Optus Sydney campus facilities include cafes, onsite gym, tennis courts, parking, multi-media rooms, onsite doctor etc

We understand that flexibility means different things to different people. We're proud to offer a variety of options to work in different ways, such as our Blended Ways of Working, that lets our people work across home and our offices. Please talk to us about how we can make this role work for you.

Curious about our culture? Go behind the scenes with our people by searching #OptusLife on LinkedIn.

It starts with Yes!