AddressLocation: West Perth
Job Type: Permanent
Salary: $65,000 + Super
Position Overview:
A newly created, permanent role to join an awesome team, based in West Perth. This is an excellent opportunity for a Helpdesk Engineer with 12 months’ experience who is looking to take their career to the next level. The team is incredibly supportive and the role offers extensive learning opportunities.
Perks:
- Flexible working arrangements.
- Very active social club.
- Extensive learning opportunities (promotions, funded certification).
- Modern offices, working in a large, supportive team.
Roles & Responsibilities:
- Provide remote and onsite support for a friendly customer base.
- Assist in troubleshooting hardware, software and network issues.
- Escalate complex technical issues when necessary.
- Provide exceptional customer service in all interactions.
- Maintain detailed records of support requests.
- Stay up-to-date on best practices.
Technologies:
- Microsoft Suite
- ESX & Hyper-V
- Microsoft Exchange & Office 365
- Veeam, Acronis & StorageCraft
- 3CX
- Sophos / SonicWALL
To Stand Out:
- Be a team player.
- Have excellent customer service skills.
- Willingness to learn.
- Posses or be working towards any relevant IT certifications.
We appreciate your interest in this opportunity. We regret that we can only contact shortlisted candidates. If you are not shortlisted, we encourage you to check out our website for other opportunities or to sign up for job alerts. Please note that applicants must be based in Australia with valid working rights to be considered.
We represent organizations that promote diversity and welcome all qualified applicants regardless of race, gender, disability, religion/belief, sexual orientation, or age.
Email: ****@ouirecruitment.com
Number: (08) 6219 8***
Additional information
- Flexible working arrangements.
- Extensive learning opportunities (promotions, funded certification).
- Modern offices, working in a large, supportive team.
