Hith Ward Clerk

Reference Number: 42663: HITH Ward Clerk
Employment Type: On Going Part Time (PT)
Location: Northern Health (All Campuses)
About Northern Health:
As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none.
Northern Health is located in the rapidly growing northern suburbs with projected growth the biggest in the state. With a booming, culturally rich and diverse community, and less than an hour's drive from the CBD, Melbourne's North is fast becoming the place to be!
The Role:
The HITH Ward Clerk is responsible for the clerical and administrative duties of the Ward.
As the first point of contact for staff and patients they are to be courteous and respectful at all times while maintaining privacy and confidentiality. HITH Ward Clerks interact with internal and external departments to ensure efficient and effective processing of patient admissions, discharges, transfers and appointments. HITH Ward Clerks are responsible to the Ward Clerk Manager for clerical practices and procedures, leave co-ordination and professional development. Ward Clerks are also responsible to the Nurse Unit Manager for the day to day Ward management.
Week 1
Wednesday & Thursday
Week 2
Wednesday & Thursday
Ideally, the hours will be successfully recruited to one employee who is able to pick up extra shifts in times of unplanned and planned leave occasions.
To be successful in this role you will have:

• Experience in a receptionist or customer service role
• Demonstrated ability to problem solve and prioritise workload
• Demonstrated ability to work independently as well as collaboratively as part of a multidisciplinary team
• Good communication and interpersonal skills
• Skilled in Microsoft Office suite of software

Qualifications, Registrations and Qualities Essential

• Minimum Secondary Education up to Year 10

Experience Essential:

• Experience in a receptionist or customer service role
• Demonstrated ability to problem solve and prioritise workload
• Demonstrated ability to work independently as well as collaboratively as part of a multidisciplinary team
• Good communication and interpersonal skills
• Skilled in Microsoft Office suite of software
• Have excellent organisation and time management skills
• Ensure patient privacy and confidentiality is maintained at all times

Desirable:

• Have knowledge of medical terminology or administrative experience in a healthcare setting
• Understanding of confidentiality and privacy requirements
• Experience with i.PM computer programs or other Patient Administration Systems
• Experience with a scanned healthcare record system
• Knowledge and experience using an electronic rostering system.

Next Steps . . .
If this opportunity sounds like the next step in your career, then we would love to hear from you. Please click on the 'Apply' button and follow the prompts. For further details, please contact: Trisha Abbey: Ward Clerk Manager on 8405 8225, alternatively please refer to the Position Description.
Applications close 8 March 2024. Please contact the Hiring Manager if you have any queries.
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Why work at the Northern Health?
We offer a range of benefits to support and reward staff both personally and professionally, which includes:

• Health and Wellbeing programs, including our 'Thrive' program
• Flexibility in the workplace and extra leave options and support
• An inclusive and culturally safe space
• State of the art facilities and campus partnerships
• A commitment to ongoing professional development through our 'Learning Labs'
• Access to salary packaging, EAP and our online library

For a glimpse of life at NH, click
Work with us! Northern Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce which reflects the community we serve. Applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and Linguistically Diverse Backgrounds are encouraged.
All employees of Northern Health must comply with the health service's Staff Health / Workforce Immunisation procedure (as amended from time to time) together with any relevant State Government and Departmental directives. This requires all employees to be vaccinated for various diseases such as, but not limited to influenza and Covid-19.