AddressWe are a leading global brand
We are a national provider of high-quality, relationship based, in-Home Care for older Australians. We provide a tailored and coordinated mix of care and services to suit clients with needs ranging from low level, to complex. We take personal responsibility for providing the best in-Home Care and support to meet our clients’ needs and are committed to addressing the individual and national challenges of Australia’s ageing population. Established in 1994, Home Instead now provides care across a network of over 1200 offices around the world.
In Australia, at Home Instead our national network of independently owned and corporate operated offices are committed to changing the face of ageing by enhancing the lives of ageing adults and their families. To us, it’s personal.
Why Join Us?
- Hybrid work environment - work from home up to 2 days per week once you're confident in the role
- Birthday Day Off
- Volunteering Days Off
- Wellbeing & personal support through our dedicated employee assistance program
- Ongoing learning and development through our learning management systems
About this opportunity
The HCP Advisor will focus on supporting our national network of offices to enable them to optimise the client care experience throughout the entire care continuum. With key responsibility for providing advice and support to the network about Home Care Packages (HCP) including related legislation, guidelines and standards, you will also work as part of a team ensuring that business processes and practices support the provision of consistently high-quality relationship-based Home Care.
This role would suit someone looking to step away from client interaction and into a strategic project-based role.
- Develop and facilitating training programs, workshops and informal sessions as well as create educational materials, guidelines and manuals that align with aged care reforms.
- Review and improve ways to optimise the HCP client care experience throughout the client care continuum.
- Stay up-to-date with all aged care reforms, regulatory updates and policy changes related to aged care services.
- Monitor Home Instead’s activities to ensure adherence to regulations & reforms
- Establish and maintain relationships with industry professionals, government agencies and relevant associations
- Analyse data related to Home Care services, funding and demographics to identify trends and areas requiring adjustment
About you:
- Experience in the delivery and management of Home Care Packages.
- A comprehensive understanding of the requirements to provide services in accordance with the Aged Care Act, including the Aged care legislation, Aged Care Standards and the national aged care reform agenda.
- Qualifications in aged care, nursing, social work, allied health, or another professional care-related discipline.
- Strong demonstrable knowledge of and experience in the aged care sector.
- Strong understanding and experience in navigating Government portals My Aged Care, PRODA and Services Australia
- Able to travel throughout Australia
How do I apply?
Please submit your resume and a cover letter detailing your suitability for this role.
