Homelessness Outreach Worker

• Berrimah, NT
• Fixed Term Full-Time position 

CAAPS is an Aboriginal Community Controlled organisation delivering a range of important community services to people through activities and services that reflect our CORE values of caring, openness, respect and empowerment.  

Are you ready to join us?

The Homelessness Outreach Worker provides support to individuals and families who are homeless, at risk of homelessness, or may not otherwise approach or access a mainstream support service to secure or maintain stable accommodation.

Your Key Performance Indicators will be: 

• Provide outreach programs to connect people who are rough sleeping to housing and health services in the Darwin and Palmerston Area.
• Support homeless people with substance misuse issues to access treatment and gain accommodation.
• Support services for children who are homeless or at-risk including contact with the education system.
• Support services for older people who are homeless or at risk of homelessness.
• Maintain a case load of 15 clients. 

Some of your responsibilities will be: 

• Display a strength-based, client centred attitude by providing a caring and welcoming approach to vulnerable people.
• In the course of your duties, establish networks and relationships with remote and urban based communities and community organisations. Regularly liaise with internal and external service providers, ensuring a collaborative approach to supporting clients to achieve accommodation goals.
• Support client engagement associated with appropriate referrals to AOD treatment programs including engagement CAAPS and external services.
• Ensure all incidents/accidents and identified hazards are reported in accordance with the WHS policy and procedure e.g., lodging incident reports. 
• Participate in quality assurance processes with a focus on continuous improvement, data collection, reviewing, evaluation and monitoring.
• Participate in all relevant planned training programs when required and seek to improve performance by gaining new skills and knowledge.
• Data entry and reporting as requested by management, including up to date entry of case notes, referrals, and revised case plans.

Your skills, experience and qualifications include: 

• A knowledge of current local issues related to homelessness and AOD.
• Knowledge of social and cultural issues impacting Aboriginal and Torres Strait Islander Peoples.
• Understanding of Work Health and Safety requirements.
• Ability to modify communication styles to meet client’s needs.
• Experience working with Aboriginal people with substance use issues including delivering community services.
• Experience in effectively to Aboriginal and/or Torres Strait Islander people.
• Demonstrated computer skills including MS Suite, email, and records management
• Current First Aid Certificate
• Current NT Driver’s License (minimum C Class)
• Current Criminal History Check
• Current Ochre Card (Category E)
• Experience working with Aboriginal people with substance use issues including delivering community services.
• Experience in effectively to Aboriginal and/or Torres Strait Islander people.
• Demonstrated computer skills including MS Suite, email, and records management.

To apply please send your resume and 1 page cover letter to **@caaps.org.au. 

The position description can be found at www.caaps.org.au/careers 

Applications will be assessed upon receipt. 

Aboriginal and Torres Strait Islander people are strongly encouraged to apply