Hospital Portfolio Specialist -Qld

Why do our customers need you?We’re in relentless pursuit of breakthroughs that change patients’ lives. We innovate every day to make the world a healthier place. It was Charles Pfizer’s vision at the beginning, and it holds true today. Pfizer’s purpose - Breakthroughs that change patients' lives - fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.We have a permanent specialist Health Representative role available in Queensland inRheumatology.What you will achieve:As Health Representative, you will be responsible for connecting customers across Queensland to our portfolio of innovative therapies. The Health Representative role is consultative, ensuring a truly customer centric and comprehensive approach, and one that will result in long standing, valued, and trusted relationships both internally and externally.As Health Representative, you will draw on your knowledge and understanding of the therapeutic area, broader healthcare environment, Pfizer, and the product portfolio, to support Health Care Professionals to achieve the solutions they need for their patients.How you will achieve it:

• Truly understand what our customers value by gaining a deep understanding of each individual Health Care Professionals environment and needs, and tailor solutions accordingly.
• Provide objective and scientifically sound medical information related to your portfolio and the therapeutic areas for which they are indicated. Incorporate the use of educational programs and other tools which identify the greatest opportunities for improving patient care and outcomes.
• Continually seek and build customer insights and awareness of the macro and microenvironment
• Orchestrate an exceptional customer experience through relevant content selection
• Introduce and onboard customers to our virtual and digital service offerings, opening a world of trusted materials and support that can be tailored to their needs and those of their patients.
• Develop effective cross-team and cross-functional networks and collaborative working relationships
• Compliantly and efficiently foster connections to relevant subject matter experts and resources (e.g., Medical) as required
• Build and lead relationships with customers across Queensland, both metropolitan and regional with engagement in person and virtually. This territory includes travel.
• Manage and achieve business objectives and targets, ensuring adherence to all Compliance, Legal, Medical and Regulatory requirements.

The ideal candidate:

• A tertiary qualification in Health, Science or Business, a healthcare background or pharmaceutical industry experience is preferable
• Rheumatology experience desirable but not essential
• Curiosity and an entrepreneurial mindset
• Agile, adaptable, and consultative
• Track record of achieving business objectives through demonstration of strong business acumen (strategic thinking and planning, analytical skills to identify the connections between data, products, and the needs of our customers, managing financial budgets etc.)
• Strong interpersonal skills to help build trusted, sustainable relationships with internal and external stakeholders
• Solid understanding of the digital space and a willingness to keep learning and upskilling
• Able to tailor and deliver an omnichannel experience
• Can-do attitude and a work ethic underpinned by determination, accountability, collaboration, and commitment
• Adherence to relevant Policies and Procedures, Compliance requirements as well as the Medicines Australia Code of Conduct.
• Demonstrated completion of the Medicines Australia training program
• Valid Driver's Licence

Additional information:As part of our commitment to provide opportunities for all colleagues to grow and develop, we encourage colleagues with the appropriate skills and experience to applyAlthough the position has been advertised as full time, we encourage those employed under flexible working arrangements to apply. Colleagues working under such arrangements may be able to negotiate flexibility in their working hours or job share arrangements.Please contact your manager or your Talent Acquisition or HR Partner with any queries.At Pfizer we care about our colleagues’ wellbeing and offer a range of great benefits for them, including:Paid parental leaveAccess to Health & Wellness appsCareer Growth Experiences programRecognition & rewards programPaid volunteer daysLife Insurance BenefitsPfizer Learning Academy access to top content providersAccess to flu vaccines & skin checksOptions to purchase additional leaveSalary packaging & novated lease options*Benefits listed may vary depending on your position and location and may be subject to change.Pfizer Australia and New Zealand’s diverse workforce represents the patients we serve and the communities in which we operate. With a focus on Diversity, Equity & Inclusion (DE&I), Pfizer ANZ ensures our people are heard and cared for. We offer engagement opportunities in both Colleagues Resource Groups (CRGs) and workstreams across: Culture and Tradition, Reconciliation @ Pfizer (RAP), Gender Equity (GEN), Disability and through the Out Pfizer Employee Network (OPEN) for our LGBT + colleagues and allies.If you require reasonable adjustment during your application, please reach out to the Talent Acquisition Manager.Sales#LI-PFE