Company

Mercure Sydney BlacktownSee more

addressAddressBlacktown, NSW
type Form of workJob Type Permanent
CategoryHospitality

Job description

Company Description


Accor is the world’s largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement beyond limits.

Mercure Sydney Blacktown is situated within a vibrant cultural hub, guests can explore local adventure hotspots from Featherdale Wildlife Park, Raging Waters, Eastern Creek Raceway and Sydney Zoo.

Mercure Sydney Blacktown has a range of room types, including spacious family rooms. Hotel services include 24-hour reception, guest laundry, cafe, restaurant, all-day dining, small meeting room, a large outdoor area and free open-air parking.


Job Description


We are seeking an energetic and enthusiastic Part Time Hotel All-Rounder to work across our Front Office & Food & Beverage operations to ensure exceptional service is provided to our guests at all times, making them feel both welcome and comfortable.

What will you be doing?

  • Deliver service excellence, from check in to check out and everywhere in between
  • Often be the first point of contact for guests and visitors
  • Shifts in Food & Beverage & Front Desk
  • Complete a wide variety of hotel tasks, which will ensure that every day is different from selling the hotel’s facilities to making coffees and snacks from the cafe, delivering food and maintaining guest accounts
  • Provide passionate, knowledgeable and friendly service to external and internal guests at all times
  • Ensure guests who are not ALL - Accor Live Limitless members are briefed on features and benefits and signed up to the loyalty program 

Qualifications


Your Skills and experience include:

  • Previous customer service experience, preferably in a Hotel environment
  • Strong knowledge of computer systems including Microsoft Office and preferably in Opera
  • The ability to work under pressure, multitask and think on your feet to quickly resolve issues is required
  • Strong communication skills and pride in personal presentation
  • Have a natural ability to surprise guests with your authentic guest service, setting you apart from the rest
  • A genuine customer service focus and a strong dedication to always making our guest’s smile during their stay

 


Additional Information


What’s in it for you

  • An opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at Accor
  • Ability to really contribute and feel pride in knowing you have made a difference to the greater good of the Hotel Operation
  • Work alongside passionate industry professionals
  • Be mentored by experienced Accor Hospitality professionals who want to see you succeed!

 


Refer code: 1475746. Mercure Sydney Blacktown - The previous day - 2024-02-09 13:32

Mercure Sydney Blacktown

Blacktown, NSW
Jobs feed

Finance Officer

Mount Isa City Council

Mount Isa, QLD

Dental Assistant | Dental on Bowen

Bupa Dental

Goondiwindi, QLD

Porters (10)

Cable Beach Club Resort & Spa

Cable Beach, WA

Site Engineer

Astern Group

Campbellfield, VIC

Accounts Receivable & Office Organisation Specialist

Hayes Spraying

Goondiwindi, QLD

Team Members - Goondiwindi

Kfc

Goondiwindi, QLD

Site Engineer

Ferrovial And Gamuda Joint Venture

Coffs Harbour, NSW

Personal Shopper - Coles Broome Chinatown

Coles Supermarkets

Broome, WA

Electrical Solar Apprenticeship

Erg Energy

Melbourne, VIC

Share jobs with friends

Related jobs

Hotel All-Rounder Part Time - Mercure Sydney Blacktown

Hotel All-Rounder Part Time - Mercure Sydney Blacktown

Accor

Sydney, NSW

2 months ago - seen

Hotel All-Rounder Part Time - Mercure Sydney Blacktown

Mercure

Blacktown, NSW

3 months ago - seen

Hotel All-Rounder Part Time - Mercure Sydney Blacktown

Mercure Hotels

Permanent

Blacktown, NSW

3 months ago - seen

Hotel All-Rounder Part Time - Mercure Sydney Blacktown

Accor

Permanent

Blacktown, NSW

3 months ago - seen

Hotel All-Rounder Part Time - Mercure Sydney Blacktown

Mercure

Blacktown, NSW

4 months ago - seen

Hotel All-Rounder Part Time - Mercure Sydney Blacktown

Accor Hotels

Blacktown, NSW

4 months ago - seen